Phassapong (TIME) Boonvittayakul

The role involves taking care of customers to ensure their satisfaction with the company’s services. This includes coordinating with clients and internal departments, communicating with suppliers, and managing the documentation and expenses for the team.The goal is to provide reassurance to customers and assist them whenever issues arise during operations, ensuring that tasks are completed successfully and reports are sent accordingly.

Ensure the satisfaction of customers within the restaurant by fulfilling all roles and responsibilities on behalf of employees. Coordinate with customers to facilitate the organization of events within the store.

• Coordinated schedules and timelines for events.
• Managed event logistics and operations.
• Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
• Handled crisis management situations promptly, minimizing negative impact on event outcomes and client satisfaction.

Responsible for various duties, including washing dishes, serving food, scoops of ice cream, decorating ice cream, and preparing the shop for opening and closing.