Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Phanuphan Bhamornpol

Bangkok

Summary

With over 10 years of experience in customer service, program management and office administration, I possess the knowledge and confident of begin in long-term employment with the high responsibilities, flexibility and resilience. I am a strong team player with excellent communication skills, interpersonal skill and confident I can significantly contribute to your team's success. I am experienced in the field of automotive and logistic industry. Productive production control with expertise in planning manufacturing processes, communicating production plans and managing resources. Quickly resolve production-related challenges with ease. Well-versed with logistics and planning concepts. Works hard to obtain smooth delivery and pick up of shipments. Moreover, I gained five-year experience in the field of customer service from domestic and international companies such Siam Makro, DHL Express and CEVA Logistics.

Overview

13
13
years of professional experience

Work History

PRODUCTION CONTROL OFFICER

Choknamchai Autopressing CO.,LTD.
SUPHANBURI
01.2021 - 06.2024
  • Monitored production control systems to ensure accuracy of data and efficient workflow.
  • Coordinated with other departments to ensure timely delivery of materials for production processes.
  • Developed and implemented strategies for improving production control operations.

CUSTOMER DEVELOPMENT

SIAM MAKRO CO.,LTD.
SUPHANBURI
08.2016 - 10.2019
  • Assisted in developing training materials for new Customer Development Representatives.
  • Created innovative promotional and customer development strategies resulting in in new business opportunities.
  • Participated in weekly meetings with other Customer Development Representatives to discuss strategies for improving customer experience.

RECEPTIONIST

DHL EXPREESS
BANGKOK
01.2013 - 02.2016
  • Ensured that all incoming and outgoing shipments were properly documented and tracked.
  • Coordinated with vendors, suppliers, customers, and other departments to resolve shipping issues in a timely manner.
  • Resolved customer complaints related to shipping delays or damaged items in a timely manner.

ADMINISTRATIVE OFFICE COORDINATOR

CEVA LOGISTICS
BANGKOK
06.2011 - 12.2011
  • Assisted with the coordination of office operations and procedures including filing systems, record keeping, data entry, and bookkeeping.
  • Maintained organized filing system for confidential documents such as contracts and customer records.
  • Created purchase orders using software programs to track vendor invoices.

Education

Bachelor of Arts - Hotel Business

Suandusit Rajabhat University
Bangkok
03-2011

Skills

  • Knowledge of Production Control
  • Report Writing
  • Production Planning
  • Provider Communication
  • Customer Relationships
  • Quality Control
  • Logistics Management
  • Data Analytics

Languages

Thai
First Language
English
Upper Intermediate (B2)
B2
Japanese
Beginner
A1

Timeline

PRODUCTION CONTROL OFFICER

Choknamchai Autopressing CO.,LTD.
01.2021 - 06.2024

CUSTOMER DEVELOPMENT

SIAM MAKRO CO.,LTD.
08.2016 - 10.2019

RECEPTIONIST

DHL EXPREESS
01.2013 - 02.2016

ADMINISTRATIVE OFFICE COORDINATOR

CEVA LOGISTICS
06.2011 - 12.2011

Bachelor of Arts - Hotel Business

Suandusit Rajabhat University
Phanuphan Bhamornpol