Phanida Singcha
Deputy Manager
Bangkok,10
Summary
Good in performance improvements and customer relations. Expert in problem-solving and staff training, I successfully collaborated with cross-functional teams to enhance client satisfaction and drive innovative solutions in product development.
Overview
14
14
years of professional experience
Work History
Technical Deputy Manager
DIC GRAPHICS(THAILAND) CO.,LTD
06.2021 - Current
- Drive all project relate with technical department, R&D and color matching team.
- Problem solving skill for customer service.
- Collaborated with cross-functional teams to drive business growth and achieve corporate objectives.
- Cooperate with sale team to increased customer satisfaction levels by developing targeted strategies to address client concerns effectively.
Supervisor, Product Performance Analysis
Pandora Production Co',Ltd
11.2019 - 05.2021
- Analyst risk assessment new product and manage testing program with key stakeholder.
- Prepare testing result and distribute to all concern.
- Cooperate with technical developed testing team to do testing for support new product.
R&D Supervisor
Packserv Co.,Ltd.
04.2019 - 10.2019
- Formulated and testing aerosol product following customer requirement.
- Prepare sample to customer.
- Testing alternative raw material.
Senior Leader of Technical Service
TOYO INK (THAILAND) CO.,LTD
06.2011 - 03.2019
- Coaching sub-ordinate refer to job description.
- Service customer onsite for problem solving and also recommend suitable product each job.
- To design and improve ink to meet customer target.
- Prepare document to support customer such as TDS, SDS.
Education
Bachelor of Science - Chemistry
Khon Kaen University
Khon Kaen, Thailand 04.2001 -
Skills
Performance improvements
Timeline
Technical Deputy Manager
DIC GRAPHICS(THAILAND) CO.,LTD
06.2021 - Current
Supervisor, Product Performance Analysis
Pandora Production Co',Ltd
11.2019 - 05.2021
R&D Supervisor
Packserv Co.,Ltd.
04.2019 - 10.2019
Senior Leader of Technical Service
TOYO INK (THAILAND) CO.,LTD
06.2011 - 03.2019
Bachelor of Science - Chemistry
Khon Kaen University
04.2001 -
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