Phamphiphop Phunnaputtimok

• Providing architecture and technology oversight and guidance.

• Establish and execute digital technology and innovation processes and standards.

• Oversee all technology operations and evaluate them as to achieve the established goals.

• Work closely with group CIO and overseas IT teams.

• Analyze the business requirements of all departments to determine their technology needs.

• Monitoring overall digital industry and technology trends and insure-tech through presentations and communications.

• Define the digital strategy and promoting the adoption of transformative approaches and tools within business activities.

• Develop new opportunities conduct market/policyholder/industry data gathering research and analysis.

• Support new business opportunities through proactive identification of IT issues that require modification or redesign.

• Reviewing and setting efficiencies workflow process wise.

• Driving consistency in operations, measuring progress against goals.

• Helping define the digital strategy and promoting the adoption of transformative approaches and tools.

• Evaluating and tracking productivity improvements created by adopted IT Innovation solutions.

• Create multi-disciplinary technical innovation and solutions to support growth strategies.

• Change control management.

• Outsources control both local and oversea.

• Manage contractor and third-party technology vendor relationships.

• Define key metrics, and outcomes for technology that align with business goals.

• Kick-off and manage mobile application implementation project.

• Lead and coach the software developer.

• Analytic and transform business requirements into systematic functional specifications.

• Gathering user requirements and design appropriate process or advice suitable tools to meet the requirements.

• Co-ordinate with departmental users and technical analysts, design, configuration, testing and maintenance to manage systems with optimal operational performance.

• Creating IT standard operating procedures for company business.

• Compliance IT audit checklist for health insurance.

• Fit gap analysis.

• Identify operational bottleneck or shortcomings and propose for the right solutions

• Evaluate IT solutions and solution consultant.

• Outsources control both local and oversea.

• Monitoring the overall operations and create processes or systems to improve operational effectiveness (in the form of initiatives or projects).

• Researching new technologies and alternative methods for internal efficiency process or provide better service to customers.

• Work in conjunction with the Internal Departments as well as any regulations enforced by the Office of Insurance Commission(OIC).

• Work in conjunction with the government organizations include the Revenue Departments, The Anti-Money Laundering Office, and Thai General Insurance Association.

• Manage software implementation project(Turnkey system).

• Vendor controls both local and overseas.

• Evaluate IT solutions.

• Rollout software to all Dusit hotel chain in Thailand.

• Determines operational objectives by studying business functions; gathering information; evaluating output requirements and formats.

• Design new application by analyzing requirements; constructing workflow charts and diagrams; studying system capabilities; writing specifications.

• Improve system by studying current practices, designing modifications.

• Recommend controls by identifying problems, writing improved procedure.

• Utilize in-dept knowledge of corporate data structure and reporting environment to produce report for day-to-day operational needs.

• Document process, review the agreement, create RFP document, user manual, system diagram, project team chart, memorandum, etc.

• Ensure that consistent and reliable database backups are taken at regularly scheduled intervals. This includes developing procedure and making recommendations to management as to the best way of maintaining a recoverable database.

• Coordinate with all Dusit hotel IT team in Thailand and overseas.

• Analyze and find out the best solutions to enhance corporate and hotels operation.

• Onsite training Dusit hotel staffs.

• Team/Technical lead of up to 15 employees.

• Pre-sale and after-sale services.

• Project deliverables, onsite training and create final report.

• Supervise the team regarding technical issues.

• Design system architecture and create the maintenance plan.

• Database design and advanced PL/SQL.

• Analytic and find out a solution that will suit customer the best.

• Learning new innovations and apply to various work systems.

• Help team grow their skills and experience and carry out staff appraisals.

• System integration with overseas vendors.

• Library Automation Systems consultant.

• RFID & Library security solution consultant.

• Improve product quality, security, and performance.