Petchfa Joolpoom

• Assist Airline Staff for arrival flight document such as crew's arrival document and custom.
• Worked well independently and on a team to solve problems during check-in counter and boarding gate.

• Worked well independently and on a team to solve problems and manage efficient flight and assist passenger who required assistance.

• Handle Airline's ground service such as check-in, boarding , and arrival flight.
• Provided superior customer service to clients by addressing all questions and concerns.

• Utilized advanced knowledge such as social media, language and other relevant knowledge to assisted social community who is in need of government's assistance.

Responsible for assisting clients on operational requests relative to their bookings (Pre arrival, On the spot, Post travel), accordingly to service deadlines/quality guidelines/protocols, in order to solve the needs of the clients in the most efficient way.