Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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PETAI DUMPIPUTTANA

PETAI DUMPIPUTTANA

Bangkok

Summary

Area Sales Manager with Huawei Technologies,

Skilled in territory management and relationship building. Experienced with regional sales management, consistently exceeding sales targets and driving market growth. Expertise in sales presentations and customer service, driving significant revenue growth while fostering strong client relationships and implementing successful sales strategies.



Overview

11
11
years of professional experience
1
1
Certification

Work History

Area Sales Manager

Huawei Technologies
07.2024 - Current
  • Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
  • Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
  • Increased sales revenue by developing and implementing strategic sales plans for the assigned territory.
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.

Client Advisor

Alexander McQueen
12.2023 - 06.2024
  • Maintained in-depth knowledge of industry trends and products, ensuring accurate guidance for clients.
  • Excelled in meeting sales targets, contributing significantly to the overall success of the team.
  • Discovering client's need and providing exceptional experience and exceptional service.

Client Advisor

VALENTINO
05.2023 - 11.2023
  • Strengthened client relationships through regular communication and proactive follow-up on inquiries.
  • Enhanced client satisfaction by providing personalized advice and tailored product recommendations.
  • Improved customer loyalty by providing exceptional advisory services and resolving issues promptly.


Fashion Advisor

CHANEL
02.2022 - 12.2022


  • Built strong relationships with fashion brands, gaining insider knowledge of upcoming trends to better serve clients.
  • Increased customer satisfaction by providing personalized fashion advice and recommendations based on individual preferences.
  • Exceeded sales targets consistently by utilizing effective upselling techniques and building strong relationships with both new and existing clientele.

Retail Sales Supervisor

King Power Company
11.2016 - 01.2022
  • Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Increased overall store sales by implementing effective merchandising strategies and product promotions.

Flight Attendant

Jet Asia Airways
11.2015 - 10.2016
  • Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
  • Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
  • Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.

Airport Chinese Translator

Airport of Thailand Public Company
12.2014 - 10.2015
  • Providing interpreting service for any passengers in the airport including assisting in communication between Chinese passengers and Airlines staffs/ Tourist polices
  • Assisted foreign language-speaking clients with inquiries.
  • Interpreted conversations between foreign language-speaking clients and others.

Chinese Customer Service Agent

Tourism Authority Of Thailand (TAT)
12.2013 - 10.2014
  • Demonstrated empathy in handling difficult situations, fostering trust and loyalty among customers.
  • Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
  • Providing the information and directions in Thailand for tourists including accommodation, places to visit, activities and events in Thailand including tourist attractions information.



Education

Bachelor of Arts - English And Chinese

Silapakorn University
Nakhon Pathom, Thailand
02-2014

Skills

  • Chinese Skills
  • English Skills
  • Customer Service
  • Relationship building
  • Sales presentations
  • Sales team supervision
  • Territory management
  • Sales tracking
  • Management Skills
  • Sales reporting

Certification

LANGUAGES PROFICIENCY


CHINESE (MANDARIN) : Fluent HSK5


ENGLISH : Fluent TOEIC 765


OVERSEAS EXPERIENCE

The International school of Beijing Union University

Beijing, China


Languages

English
Advanced (C1)
Chinese (Mandarin)
Advanced (C1)
Thai
Bilingual or Proficient (C2)

Timeline

Area Sales Manager

Huawei Technologies
07.2024 - Current

Client Advisor

Alexander McQueen
12.2023 - 06.2024

Client Advisor

VALENTINO
05.2023 - 11.2023

Fashion Advisor

CHANEL
02.2022 - 12.2022

Retail Sales Supervisor

King Power Company
11.2016 - 01.2022

Flight Attendant

Jet Asia Airways
11.2015 - 10.2016

Airport Chinese Translator

Airport of Thailand Public Company
12.2014 - 10.2015

Chinese Customer Service Agent

Tourism Authority Of Thailand (TAT)
12.2013 - 10.2014

Bachelor of Arts - English And Chinese

Silapakorn University

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PETAI DUMPIPUTTANA