Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic
Pentor Eiaddum

Pentor Eiaddum

Mueang Phuket

Summary

Seeking to gain experience and excel in any assigned role to the best of my abilities.

Overview

2
2
years of professional experience

Work History

Guest Service Agent

Fulfill Phuket
Phuket
11.2023 - Current
  • Responsibilities: Provided guest services, including check-ins and check-outs; managed guest information; resolved various issues during guest stays, both during regular hours and after midnight;
  • Managed the Facebook page, responded to messages, and communicated promotions to customers.

Guest Service Agent

Karon Phunaka Hotel
Phuket
08.2023 - 10.2024
  • Responsibilities: Managed guest check-ins and check-outs, handled guest requests, resolved service issues, prepared reports, and managed reservations during night shifts.

Facebook Page Admin

-
Trang
02.2024 - 08.2024
  • Responsibilities: Managed and administered the Facebook page, responded to customer messages, and created promotional content.

Customer Service Officer

MaMa Mia Trang
Trang
02.2023 - 04.2024
  • Responsibilities: Welcomed customers, took orders, cleaned tables, and maintained the restaurant’s cleanliness.

Education

High School Diploma -

Sangkawit School
Trang

Skills

  • Guest Relations
  • Guest check-in and check-out
  • Reservation Management
  • Invoice Processing
  • Fluent in English
  • Listening Skills
  • Security awareness
  • Payment Collection
  • Issue Resolution
  • Guest Services

Affiliations

  • Knowledge of self-defense using firearms
  • Honest and sincere

Timeline

Facebook Page Admin

-
02.2024 - 08.2024

Guest Service Agent

Fulfill Phuket
11.2023 - Current

Guest Service Agent

Karon Phunaka Hotel
08.2023 - 10.2024

Customer Service Officer

MaMa Mia Trang
02.2023 - 04.2024

High School Diploma -

Sangkawit School

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Pentor Eiaddum