Reading and traveling with my family
Penelope Coune
Bangkok,Thailand
Summary
Self-starter and ambitious manager with excellent leadership skills. Highly effective in promoting positive relationships and building efficient teams. Track record of improving overall operations. Takes true pleasure in a job well done. Highly committed to achieving results.
Overview
13
13
years of professional experience
Work History
Director of Operations
Diptyque
New York
02.2022 - 07.2024
- Successfully supported double digit growth YoY in US/Canada markets
- Enhanced KPIs: increased forecast accuracy from 32% to 73%, maintained service level at 95%, reduced logistics costs YoY, established new activity-based contract with 3PL.
Managing Director
StartLAB.BRUSSELS
Brussels
05.2020 - 05.2022
- Supported 120+ projects and 200+ entrepreneurs annually, facilitating growth and innovation within the ecosystem.
- Planned and executed a merger of Start.LAB and Start.VUB incubators, enhancing collaboration and resource sharing between French and Flemish entrepreneurs.
Managing Director
Kigali Farms
Kigali
10.2015 - 03.2019
- Increased turnover from 65kUSD in 2015 to 540kUSD in 2018 and expanded team from 35 FTE to 97 FTE; achieved positive EBIT for first time in Jan 2019.
- Empowered local teams to tackle their daily challenges through mentoring, coaching, and implementing internal procedures.
Supply Planning Manager
LʼOréal
Shanghai
10.2015 - 03.2019
- Coordinated supply planning across 14 countries and 4 factories, collaborating with APAC operations teams at zone level.
- Developed and implemented tools for new product management, enhancing tracking and follow-up processes.
- Maintained 98% service level on product launches, ensuring timely availability and market readiness.
Demand Planning Manager
LʼOréal
Brussels
09.2011 - 07.2015
- Responsible for forecasting process, ensuring quality of forecasts built together with marketing and sales (2000
- SKUs)
- Increased sales forecast accuracy from 62% to 75% for division.
Education
Master of Science in Business Engineering -
Louvain School of Management
Brussels06-2007
Skills
- Leadership and teamwork
- Complexity management
- Supply chain management
- Budget management
- Cross-functional collaboration
Interests
Timeline
Director of Operations
Diptyque
02.2022 - 07.2024
Managing Director
StartLAB.BRUSSELS
05.2020 - 05.2022
Managing Director
Kigali Farms
10.2015 - 03.2019
Supply Planning Manager
LʼOréal
10.2015 - 03.2019
Demand Planning Manager
LʼOréal
09.2011 - 07.2015
Master of Science in Business Engineering -
Louvain School of Management