Pen-arbha Vichaphund

• Crafted test matrixes, test scenarios and test steps to assure quality of 100 millions Baht project.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Resolved problems, improved operations and provided exceptional service.
• Resolved conflicts and negotiated mutually beneficial agreements between parties.
• Created plans and communicated deadlines to complete projects on time.
• Led team of 10 members to achieve time-sensitive targets.
• Trained and educated team new comers.

• Be first tier communicating with client.
• Collected requirements and coordinated with developers.
• Developed requirement specification, testing result and summary report document
• Presented and attended weekly meeting to outline project progress to client.
• Initiated QA procedures to guarantee right product is delivered to over 200 companies.
• Authored and maintained well-organized, efficient and successful manual test cases for entire team.
• Developed test metrixes, test scenarios, and test cases.
• Kept test scenarios and test cases updated with current requirements.
• Tested functional and compatibility of new programs or updates in comparison to existing applications.
• Tracked, prioritized and organized defects with GitLab, working with development team to facilitate timely corrections.
• Supported trouble sites to mitigate obstacles and foster successful client delivery.

On site at Dtac: Apr 11 2016 – Dec 31 2016

• Queried Database to verify system; how it works.

On site at Krungthai Bank: Mar 1 2016 – Mar 25 2016

• Be part of BA team to verify and validate system toward Business Requirement.
• Developed Test Metrixes.

In House project: Feb 3 2016 – Feb 29 2016

• Provided Test Scenarios.
• Be guidance for team members

On site at Bank of Ayudhaya: Jan 23 2016 – Feb 2 2016

• Revised Test Scenarios and Developed new where missed for CR.

On site at Siampiwat: Nov 30 2015 – Jan 22 2016

• Took role as team lead: to guide, and consult teammates.
• Conducted UAT session and also be middle person between Users and Developers

On site at Kasikornbank: Nov 26 2012 – Aug 14 2015

• Supported executors while perform testing.and Test Cases according to Requirements
• Supported executors while perform testing.
• Reviewed and revised defects before open and close.
• Updated Test Scenarios and Defects status report.

On site at Reuters

• Analyzed and reproduced defects from Front Applications which connected to Time Series (Back-end System)
• Prioritized significant of each individual defects

On site at Kasikornbank

• Handled UAT application for country-wide using at Kasikornbank
• Developed Test Scenarios, Test Case and procedure at User Acceptance Test level (UAT) for CRM application at Kasikornbank, head quarter office
• Conducted and Supported UAT
• Reviewed System Integration Test level (SIT) test cases
• Co-ordinated among users and vendors, be middle person communicating User’s needs to vendors and also be frontier analyzing all user’s defects before closed.

• Developed test case of application at System Implementation Test (SIT) level
• Tasks involved mostly on syntax error identifying, coding error
• Prepared summary report to people involved
• First tier customer service level to take concern over telephone, and email and relate issues to next level.