During my time at JW Marriott , I had the honor of receiving many reviews where guests explicitly mentioned name and thanked for good service. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Hi, I’m
PATTAYA TUMDEE
3/304 MOO 5,T.Srisoonthon,Thalang,PHUKET
Summary
Overview
16
years of professional experience
Work History
Small owner business
Chicken Farmer
09.2022 - Current
Job overview
- Monitored flock for signs of disease or physical distress and culled infirm individuals.
- Maintained proper chicken house temperature and ventilation.
- Fed and watered up to 100 chickens,
- Kept detailed records of husbandry actions
- Collect and sell chicken egg.
- Keep records of food costs and profits
Crickets farm By Wasin
Crickets Farmer
09.2020 - 07.2022
Job overview
- Assigned feeding and treatment of animals and cleaning and maintenance of animal quarters.
- Purchased regular supplies and special equipment, livestock or tools as part of skilled management of budget.
- Maintained tidy, clean and well-organized greenhouse for optimal productivity and professionalism.
- Keep records of food costs and profits
JW Marriott Phuket Resort and Spa
Siam Deli Captain
04.2015 - 04.2020
Job overview
- Position of Siam Deli Captain in the, Conduct Monthly Meeting and submit to HR -Cashier trainer -Check brand standard audit -Assignment job
- Assist clients on arrival and providing menu
- Make it easy for customers ordering decisions based on information about the menu items
- Serve a welcome drink and take orders
- Relay orders to the kitchen and ensure the accuracy and speed
- Provide clients’ orders after getting the quality and quantity of food
- Serve drinks to taste
- Clean tables, clear dishes
- Increase sales of wine products to provide information to the hotel and offer food and wine
- Handle Customer complaints professionally - In position of Siam Deli Server in the Food & Beverage Department, Support, Sala Sawasdee Lobby Bar, Banquet, Marriott Café, Ginja Taste, KaBuki and out of the Blue Bar)
JW Marriott Phuket Resort
SIAM DELI Waitress
09.2007 - 12.2015
Job overview
- Worked flexible hours; night, weekend, and holiday shifts.
- Multi skill Such as cashier,barista,server
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Served customers and followed outlined steps of service.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Resolved problems, improved operations and provided exceptional service.
Education
Mahasarakham UniversityMAHASARAKHAM
Bachelor of Tourism and Hotel from management, Tourism and hotel management
2007
University Overview
Angsila SchoolUbonratchathani
High School Diploma
2004
University Overview
Nonkalong SchoolUNONRATCHATHANI
PRIMARY
1998
University Overview
Skills
- CORE COMPETENCIES INCLUDE
- Well organized with a unique talent for keeping priorities
- Can stand a long time
- Ability to work under pressure
- Multi skills ( Server, Barista,Cashier)
- Check Payment Processing
- Professional Relationships
- To-Go Order Preparation
- Upselling Techniques
- Cash Handling
- Wine Service
- Food and Beverage Service
Certification
-Thai Sommelier & Gastronomy in Cooperation with Wine Gallery, Completion of “Wine with Food Seminar”, August 26th, 2014
-Passports to success Restaurant,bar and room service Level I-Level VII,December 28th,2009
Timeline
Chicken Farmer
Small owner business
09.2022 - Current
Crickets Farmer
Crickets farm By Wasin
09.2020 - 07.2022
Siam Deli Captain
JW Marriott Phuket Resort and Spa
04.2015 - 04.2020
SIAM DELI Waitress
JW Marriott Phuket Resort
09.2007 - 12.2015
Mahasarakham University
Bachelor of Tourism and Hotel from management, Tourism and hotel management
Angsila School
High School Diploma
Nonkalong School
PRIMARY
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