SUWAT SAE-UNG
Bangkok
Summary
Experienced with managing client relationships and resolving complex issues. Utilizes effective communication and problem-solving skills to deliver high-quality service. Track record of enhancing client satisfaction and fostering loyalty through reliable and adaptable service.
Overview
11
11
years of professional experience
Work History
Client Service Officer
Acclime Co., Ltd
08.2024 - 01.2025
- Provided services to answer inquiries, advice on tax and accounting information via email, phone, and scheduled meetings
- Coordinated between clients and all internal departments (Accounting, Payroll, Legal)
- Prepared and requested client documents to coordinate with various departments for monthly tax filing, payroll, bookkeeping, Legal
- Reviewed documents for tax forms and breakdown details before sending them to clients
Secretary and Shop Manager
20Six Studio
06.2022 - 06.2024
- Manage operations, inventory control, and customer service
- Coordinate with internal teams and external partners
- Prepare comprehensive financial reports, expenditures on daily and monthly
- Provide commission structures and salary distributions, ensuring accurate and timely compensation for staff
- Process of ordering, storing, using and selling shop products
- Manage executive schedules, appointments, and travel arrangements
- Handle incoming and outgoing calling, packages, and deliveries
- Perform general administrative tasks to support shop operations
- Record raw materials video while processing until finishing process including editing video footage
- Performed miscellaneous duties, which are work-related, as assigned
Call Center (English)
Bodytune Cooperation
01.2019 - 06.2022
- Answering customers question and responding complaints in a manner
- Order food from restaurant or groceries from shops
- Solving customer problems, responding efficiently and accurately, explaining, and ensuring that clients feel supported
Food & Beverage Service
The Manhattan Bangkok
10.2019 - 12.2019
- Trained and supported all cashiers
- Supported kitchen staff with food preparation
Barista
ChefsXP
05.2016 - 06.2018
- Greet all customer and present product
- Take customer order accurately, Prepare and serve hot or cold beverages
- Sanitize work area, seating area
Housekeeping
The Sukhothai Bangkok
10.2013 - 02.2014
- Perform a variety of cleaning activities
- Notify superior on any damages
Education
Bachelor's degree - college of tourism and hospitality industry
Rangsit University
04.2013
Vocational Education - Hotel Management
Santirat Institute of Business Administration (SIBA)
01.2010
Skills
- Google Sheets
- Excel
- Problem-solving
- Computer skills
- Multitasking skills
- Product knowledge
- Quality Focus
- Service-minded
- Strong empathy
- Professionalism and etiquette
Personal Information
Available: Ready to start working 30 days after the signed contract.
Timeline
Client Service Officer
Acclime Co., Ltd
08.2024 - 01.2025
Secretary and Shop Manager
20Six Studio
06.2022 - 06.2024
Food & Beverage Service
The Manhattan Bangkok
10.2019 - 12.2019
Call Center (English)
Bodytune Cooperation
01.2019 - 06.2022
Barista
ChefsXP
05.2016 - 06.2018
Housekeeping
The Sukhothai Bangkok
10.2013 - 02.2014
Vocational Education - Hotel Management
Santirat Institute of Business Administration (SIBA)
Bachelor's degree - college of tourism and hospitality industry
Rangsit University
Similar Profiles
Suvir KumarSuvir Kumar
Assistant General Manager at SCGJWD/Dynamic IT Solutions Co., Ltd.Assistant General Manager at SCGJWD/Dynamic IT Solutions Co., Ltd.
Rahul AnandRahul Anand
Project Manager at SATS Food Solutions ThailandProject Manager at SATS Food Solutions Thailand
Matus LaiwanitMatus Laiwanit
Lead Software Engineer at London Stock Exchange Group (LSEG)Lead Software Engineer at London Stock Exchange Group (LSEG)