Patra Patrapak
Bangkok
Summary
Dynamic retail business owner with a proven track record in relationship building and team leadership. At B&D DESIGN, I excelled in creating innovative interior spaces while collaborating with contractors. Skilled in store operations and issue resolution, I consistently enhanced customer satisfaction through effective communication and attention to detail.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
15
15
years of professional experience
Work History
Retail Business Owner
Own Business
12.2015 - Current
- Developed strong relationships with vendors, negotiating favorable terms for product purchases and deliveries.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Consulted with customers to assess needs and propose optimal solutions.
Interior Designer
B&D DESIGN
01.2011 - 11.2015
- Designed floor plans, elevations, 3D perspective views, and material boards for review and presentation.
- Selected and sourced materials, furniture, and accessories for aesthetically pleasing spaces.
- Collaborated with architects and contractors to ensure seamless integration of design elements.
- Conducted site visits and meetings with clients to gather necessary information for successful project execution.
Call Center Representative
True
01.2010 - 12.2011
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
Education
Bachelor in Architectural Studies - Interior Design
RAJAMANGALA UNIVERCITY OF TECHNOLOGY
Pathum Thani, Thailand12-2011
Skills
- Store operations
- Employee training
- Customer service
- Attention to detail
- Team collaboration and leadership
- Relationship building
- Issue resolution
Languages
English
Intermediate (B1)
Interests
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
- Adventure Travel
- Fashion and Style
- I enjoy cooking for friends and family gatherings
- Interior Design
Timeline
Retail Business Owner
Own Business
12.2015 - Current
Interior Designer
B&D DESIGN
01.2011 - 11.2015
Call Center Representative
True
01.2010 - 12.2011
Bachelor in Architectural Studies - Interior Design
RAJAMANGALA UNIVERCITY OF TECHNOLOGY
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