Pathamawadee Kaewchoopan
Bangkok
Summary
Experienced healthcare professional with over 10 years in provider management, procurement, and medical device sales. Strong background in hospital network development, contract negotiation, and cross-functional coordination. Proven track record in supporting business growth, ensuring compliance, and managing KPIs. Fluent in Thai and English. Seeking to leverage a diverse healthcare background into an Area Manager role focusing on medical networks and global PPO expansion.
Overview
21
21
years of professional experience
Work History
Senior Account Manager/Senior Product Support Specialist
Becton Dickinson
Bangkok
07.2021 - Current
- Supported four business segments: infusion pumps, CME spare parts, pharmacy automation, and B2B systems.
- Trained distributors in sales techniques and product knowledge to drive target achievement.
- Identified critical improvement areas and implemented strategies to meet performance targets.
- Provided coaching and resources to help distributors progress towards their goals.
- Analyzed market trends and customer pain points to enhance sales strategies and product demonstrations.
- Conveyed marketing strategies through distributor channels while analyzing competitors to strengthen market position.
- Collaborated with global teams for efficient ordering and logistics management.
- Managed existing partnerships (Hospitals and Biomed Companies) and sourced new partners to expand B2B relationships.
Business Development Manager
NHealth (BDMS)
Bangkok
02.2021 - 06.2021
- Identified sales leads and pitched medical devices to new market targets.
- Collaborated with sales and marketing teams to develop strategies for emerging trends.
- Analyzed customer practices and market insights to craft winning account strategies.
- Engaged key influencers and advocates for healthcare robotics and telemedicine sectors.
- Explored new business channels and partnerships to uncover opportunities.
- Coordinated resolution of customer objections and concerns with sales and marketing departments.
- Prepared monthly sales reports to summarize performance metrics.
- Addressed resignation due to departmental closure and merger with merchandise team.
Head of Checkup Center
Petcharavej Hospital
Bangkok
01.2020 - 12.2020
- Defined services strategy and execution across development service lines.
- Led checkup leadership team, monitoring revenue to meet company targets.
- Directed health screening initiatives and referrals for family planning, internal medicine, OB-GYN services, Heart Clinic, etc.
- Managed daily problem-solving and manpower, ensuring quality through staff training.
- Optimizing operational efficiency.
Product Manager
Phayathai2 Hospital (BDMS Group)
Bangkok
01.2019 - 12.2019
- Executed product planning and management across multiple medical specialties including internal medicine and surgery.
- Developed innovative products such as vaccines, hemodialysis services, and trauma packages.
- Conducted comprehensive marketing plans, budget strategies, pricing analysis, and competitive market assessments.
- Expanded product lines by identifying target customers and establishing B2B partnerships.
- Collaborated with nurse case manager to deliver first aid, CPR, and emergency care training for corporate clients.
- Formulated strategic initiatives to enhance market presence through effective sales and marketing collaboration.
- Analyzed market trends to ensure competitiveness and alignment with customer needs.
- Resignation reasons: income inadequacies, and career development opportunities during tenure.
Product Manager
BioClinAsia (FMCG: Personal care)
Bangkok
01.2017 - 12.2019
- Executed global training strategy for ASEAN, launching digital marketing initiatives and KPIs in 2018.
- Trained partners across ASEAN to ensure alignment with trends and best practices.
- Coordinated product training sessions with sales teams to enhance knowledge sharing.
- Initiated new product lines in Vietnamese and Burmese markets, increasing market reach.
- Managed operations support, including relocation projects and raw material negotiations.
- Oversaw social media management and warehouse projects to improve operational efficiency.
- Explored B2B markets and partnerships to drive business growth.
Global Sourcing Specialist
N Health (BDMS Business support)
Bangkok
01.2015 - 12.2017
- Influenced an integrated buying team to maximize cost savings through effective bidding strategies.
- Researched and analyzed medical equipment to evaluate total cost of ownership and after-sale services.
- Negotiated global sourcing projects, securing advantageous terms and exploring alternatives when necessary.
- Facilitated comprehensive information gathering for informed decision-making in purchasing processes.
Application Engineer
DXC company
Bangkok
01.2014 - 12.2015
- Collected software requirements and collaborated with developer team from India to co-develop and implement software.
- Delivered user acceptance training and provided system support for clinical functions and medical administration.
- Conducted testing and supported go-live procedures to ensure smooth transitions.
Officer In-Charge
Northwestern Institute of Health & Tech.
Chicago
01.2013 - 12.2014
- Managed allied health and general education programs, ensuring consistency in materials and schedules.
- Evaluated programs and faculty to uphold high educational quality standards.
- Provided and proctored competency examinations and medical certificate assessments for NHA.
- Conducted tutoring sessions and developed materials for pre-entrance nursing program students.
Registered Nurse (Emergency Room)
Bumrungrad International Hospital
Bangkok
01.2004 - 12.2007
- Maintained care standards in emergency department while coordinating case referrals across departments.
- Collaborated with ER professionals to improve patient care effectiveness.
- Assessed patient conditions promptly upon arrival during acute illness or trauma.
- Monitored patients and alerted physicians to status changes, communicating with families during crises.
- Executed medical procedures such as EKG, venipuncture, and cardiac monitoring.
- Administered medications, performed suturing, and assisted with wound care.
Education
Master degree - Healthcare management
Devry University
USA01-2013
Bachelor's degree - Nursing
Khon Kaen University
Thailand01-2004
Skills
Provider Network Management
Contract Negotiation(Partner Agreement) & Cost Control
Hospital & Clinic Relationship Management
Cross-Functional Team Leadership
Healthcare Procurement & Medical Devices
Data Analysis & KPI Monitoring
Strategic Planning & Business Development
Microsoft Office & CRM Tools (SFDC, Win Room)
Accomplishments
- Closed difficult issues that passed on from the previous team since 2019 at Becton Dickinson.
- Achieved over 100% of target for Infusion spare parts business 2024 at Becton Dickinson
- Successfully grew 60% for dispensing and infusion business (spare parts)2024 at Becton Dickinson
- Successfully support team to open new market for ADDS Project (Insulin Pen Device), setting the first account in SEA 2025 at Becton Dickinson
- Achieved target for warehouse and inventory stock clearance within 2 months at Nhealth.
- Initiated new expansion with Myanmar partner at BioClin Asia.
Timeline
Senior Account Manager/Senior Product Support Specialist
Becton Dickinson
07.2021 - Current
Business Development Manager
NHealth (BDMS)
02.2021 - 06.2021
Head of Checkup Center
Petcharavej Hospital
01.2020 - 12.2020
Product Manager
Phayathai2 Hospital (BDMS Group)
01.2019 - 12.2019
Product Manager
BioClinAsia (FMCG: Personal care)
01.2017 - 12.2019
Global Sourcing Specialist
N Health (BDMS Business support)
01.2015 - 12.2017
Application Engineer
DXC company
01.2014 - 12.2015
Officer In-Charge
Northwestern Institute of Health & Tech.
01.2013 - 12.2014
Registered Nurse (Emergency Room)
Bumrungrad International Hospital
01.2004 - 12.2007
Master degree - Healthcare management
Devry University
Bachelor's degree - Nursing
Khon Kaen University
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