Summary
Overview
Work History
Education
Skills
Job Requirement
Training Information
Certification
Timeline
Generic
Patcharaphon Chanthanaphitharn

Patcharaphon Chanthanaphitharn

Senior Officer - Customer Service (Air Export)
Pathum Thani

Summary

Highly responsible, Willing to learn new things, Patient, Teamwork, Diligent.

Overview

9
9
years of professional experience
2032
2032
years of post-secondary education
1
1
Certification
2
2
Languages

Work History

Senior Officer – Customer Service (Air Export)

Nippon Express Logistics (Thailand) Co.,Ltd.
02.2022 - Current
  • Received the booking information from shipper.
  • Issue the Shipping Information (S/I) and send it to Booking team for arranging the flight.
  • Input the truck information on AS400 system and inform the transportation team.
  • Inform the flight confirmation to shipper.
  • Issue the draft AWB and send it to shipper.
  • Send the D/I (Delivery Information) to our team at destination.
  • Send the Shipping Information (S/I) to Consol team for closing the document.
  • Send the Final AWB to shipper and our team at destination.
  • Keep monitoring and updating the status of the shipment to shipper.

Customer Service Executive – Air Freight (Export)

HazChem Logistics Management Co.,Ltd.
08.2018 - 12.2021
  • Received the booking information from shipper.
  • Book the truck for picking up the product at shipper’s factory.
  • Create the Job order about the DG/Non-DG and send it to DGP for issuing the Dangerous Goods Declaration (DGD) and proceeding the packing.
  • Send the Job order and related document to booking team for arranging the flight.
  • Contact with our agent at oversea to contact the consignee for shipment.
  • Coordinate with operation team for issuing the MAWB, HAWB and Draft export entry .
  • Send the MAWB and HAWB to our agent for checking with consignee first.
  • Send the flight schedule, HAWB and draft export entry to shipper for checking.
  • Send the final pre-alert document to our agent.
  • Keep monitoring the status of the shipment and update to shipper until delivery to consignee.
  • Issue the invoice as per quotation for billing the shipper.
  • Issue the debit note and credit note to our agent at destination.
  • Issue the Purchase Requisition (PR) to accounting department.

Customer Service - Air Export

K-LINE​ Logistics​ (Thailand) Co., Ltd
04.2016 - 07.2018
  • Received the booking information from shipper.
  • Inform the cargo details to booking team for arranging the flight.
  • Book the truck for picking up the cargo at shipper’s factory.
  • Send the Invoice & Packing list to EDI team for issuing the draft export entry.
  • Send the flight confirmation to shipper.
  • Issue the draft AWB and send it along with draft export entry to shipper for checking.
  • Send the Final HAWB to shipper.
  • Keep monitoring the status of the shipment and update to shipper.
  • Key in related expenses as per Quotation into the Kewill system and send it to Admin.

Education

BBA - Logistics Management

Bansomdejchaophraya Rajabhat University
Bangkok, Thailand
04.2001 - 01.2015

High School Diploma -

Thewphaingarm School
Bangkok, Thailand
04.2001 - 01.2011

Middle School -

Navamindarajudis Isan School
Mukdahan, Thailand

Skills

Car Driving Skills

Microsoft Office

Kewill system

Cybersoft – CF11

AS400 system

Issuance of dangerous goods declaration

Problem-solving

Teamwork and collaboration

Job Requirement

Customer Service & Cargo Reservation

Training Information

  • 03/25/19 to 03/29/19 || Dangerous goods regulations (DGR) CAT.6

IATA (International Air Transport Association) 

  • 12/01/15 to 12/31/15 || Guidance for export and import of professional products

Bansomdejchaophraya Rajabhat University.

  • 11/01/14 to 11/30/14 || Ability to use the computer program (Excel)

Skill Development Institute Region 2 Suphanburi.

  • 09/01/14 to 09/30/14 || Snappy English Course

Chulalongkorn University And Bansomdejchaophraya Rajabhat University.

Certification

IATA DGR CAT.6

Timeline

Senior Officer – Customer Service (Air Export)

Nippon Express Logistics (Thailand) Co.,Ltd.
02.2022 - Current

Customer Service Executive – Air Freight (Export)

HazChem Logistics Management Co.,Ltd.
08.2018 - 12.2021

Customer Service - Air Export

K-LINE​ Logistics​ (Thailand) Co., Ltd
04.2016 - 07.2018

BBA - Logistics Management

Bansomdejchaophraya Rajabhat University
04.2001 - 01.2015

High School Diploma -

Thewphaingarm School
04.2001 - 01.2011

Middle School -

Navamindarajudis Isan School

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Patcharaphon ChanthanaphitharnSenior Officer - Customer Service (Air Export)