Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
PATCHARAPA SAENKHAM

PATCHARAPA SAENKHAM

Bangkok

Summary

As an accomplished professional with a background in managing the front office, I bring a strong foundation in team leadership, problem-solving, and effective communication. With a proven track record of successfully coordinating with marketing departments, implementing promotions, and ensuring seamless day-to-day operations, I possess a results-driven and hardworking approach. I am well-equipped with the skills to excel in a realtor role, showcasing a blend of interpersonal, organizational, and sales abilities that would contribute positively to your team.

Overview

6
6
years of professional experience

Work History

Personal Assistant

Paolo Hospital
02.2022 - 02.2023


  • Organized the smooth workflow keeping track of meetings and communications organized the scheduler;
  • Organized the real estate selling process for the chief including publishing the materials, mitigate calls attend the customer to visit the property;
  • Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business;
  • Displayed absolute discretion at handling confidential information.

Aupair

Aarau
11.2021 - 11.2022
  • Cared for and tutored children at host family home in Aarau, Switzerland;
  • Coordinated activities with children;
  • Exchanged the culture and tutored English to children;
  • Studied German language.

Front Office Manager

Once Upon A Time Hotel
07.2019 - 06.2021
  • Managed front office of boutique hotel in downtown Chiangmai, operate a crew of 5 person;
  • Coordinated with marketing department in order to solve problems with booking, payment and created a new promotion;
  • Coached employees through day-to-day work and complex problems;
  • Organized the meeting with all staffs ensure everyone worked smoothly and systematically;
  • Created, prepared, and delivered reports to various departments;
  • Managed hotel expenses such as bills, taxes, invoices, etc.

Hotel Receptionist

Once Upon A Time Hotel
01.2017 - 07.2019
  • Selling and promoting additional service for the hotel guests including excursions and upsells , raise voucher selling for 10%;
  • Sustain and maintain the hight standards of service for guests satisfaction;
  • Completed late check-ins and directed guests to rooms and facilities;
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.

Education

Bachelor of Arts - Faculty of Liberal Art

UNIVERSITY OF PHAYAO
PHAYAO
07.2017

Skills

Marketing & Sales

Leadership

Communication

Customer Care

Multi-tasking

Working under pressure

Promoting & Advertising

Office Procedures

Languages

Thai
Native language
English
Advanced
C1
German
Elementary
A2

Timeline

Personal Assistant

Paolo Hospital
02.2022 - 02.2023

Aupair

Aarau
11.2021 - 11.2022

Front Office Manager

Once Upon A Time Hotel
07.2019 - 06.2021

Hotel Receptionist

Once Upon A Time Hotel
01.2017 - 07.2019

Bachelor of Arts - Faculty of Liberal Art

UNIVERSITY OF PHAYAO

Similar Profiles

CREATE PROFILE
PATCHARAPA SAENKHAM