Pasit Sasikan
Digital Banking & Solution Delivery Expert
Ban Phai,11
Summary
Senior Product Owner with over 15 years of experience orchestrating the delivery of flagship digital banking platforms (K PLUS, Krungsri App, LINE KBank Live). Expert in translating high-level corporate strategies into actionable technical roadmaps, ensuring seamless execution and speed-to-market. Possess a unique 'Hybrid' strength in System Logic & Process Optimization (leveraging background in Workflow/BPM and Information System Audit). This enables the delivery of banking solutions that are not only robust and scalable but also fully compliant and auditable. Dedicated to bridging the gap between Business vision and IT execution to future-proof banking infrastructure.
Results-oriented professional with robust background in product management and agile frameworks. Known for fostering team collaboration and driving projects to successful completion. Reliable in adapting to evolving requirements and prioritizing key deliverables, showcasing strong ability to manage stakeholder expectations.
Overview
18
18
years of professional experience
Work History
FAPV/ Product Owner – Digital Banking App
BANK OF AYUDHYA (KRUNGSRI) – KRUNGSRI APP
08.2023 - Current
- Lead the execution of the product roadmap for Krungsri App, ensuring alignment with the bank’s digital strategy.
- Strategic Execution & Optimization: Translated business goals for 'Payment Stability' into technical improvements for the Scan & Pay and Transfer modules. Successfully resolved latency issues, maximizing transaction success rates and supporting the bank's customer retention goals.
- Future-Proofing Roadmap: Proactively identified technical debts and integrated high-performance libraries to ensure Krungsri App remains competitive and scalable for future feature expansions.
- Cross-Functional Orchestration: Acted as the primary bridge between Business stakeholders and Technical teams, ensuring clear requirement translation and on-time delivery of complex features.
- Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations.
- Implemented Agile methodologies to increase team productivity and enhance overall project outcomes.
- Collaborated with cross-functional teams to develop high-quality products that met customer needs.
Senior Product Owner – LINE KBank Live / K PLUS / Payment Gateway
KASIKORNBANK (KBANK)
06.2017 - 08.2023
- Managed the delivery of critical digital initiatives, focusing on speed, scalability, and partner ecosystem connectivity.
- Agile Crisis Response (Speed-to-Market): Executed the rapid launch of the LINE KBank Live Insurance campaign within a 15-day timeline during the COVID-19 crisis. Managed immense pressure to deliver a stable, bug-free solution that acquired ~700,000 new users.
- Infrastructure Scalability: Led the implementation of Deeplink Infrastructure for K PLUS to support the bank’s 'Ecosystem Strategy.' Designed the flow to be reusable for future partners, significantly reducing integration time for subsequent projects.
- Compliance-Driven Delivery: Oversaw the K Payment Gateway development, ensuring all payment flows strictly adhered to Bank of Thailand (BOT) regulations and internal audit standards from Day 1.
- Increased team efficiency by streamlining processes and optimizing workflows for cross-functional collaboration.
- Improved user experience through regular collaboration with UX designers and incorporating feedback from endusers.
- Optimized product performance by conducting thorough analyses of usage data and identifying areas for improvement.
Team Lead / System Analyst – Core Business System
KIATNAKIN BANK
02.2016 - 06.2017
- Process Modernization: Transformed the Hire Purchase System by applying Workflow Logic to automate manual data entries. This initiative reduced processing Turnaround Time (TAT) and minimized human error risks.
- User Adoption: Designed training programs to help users transition from manual processes to digital workflows smoothly.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Trained new team members by relaying information on company procedures and safety requirements.
Project Manager & System Analyst
THAI BUSINESS SOLUTION
09.2012 - 01.2016
- Enterprise Process Solution: Delivered Business Process Management (BPM) systems for enterprise clients (e.g., Ocean Life Insurance). Focused on designing approval matrices and system logic that ensured operational transparency and auditability.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
Business Analyst / Programmer Analyst
IBM SOLUTION DELIVERY & PRECISION SOLUTION
01.2008 - 01.2012
- Gained foundational experience in financial system analysis and mobile channel development for banking clients (KBank) and government agencies.
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Streamlined project management with effective communication and collaboration across cross-functional teams.
Education
Master of Science - Computer Science
King Mongkut's Institute of Technology Ladkrabang
01.2008
Bachelor of Science - Computer Science
Burapha University
01.2004
Skills
Digital Banking Delivery: End-to-End Product Execution, Legacy System Modernization, Mobile App Performance
Strategic Implementation: Roadmap Alignment, Future-Proofing Architecture, Scalability Planning
Process Efficiency: Workflow Logic Design, Bottleneck Analysis, Operational Cost Reduction
System Governance: Compliance-Aware Development, Internal Control Concepts (Audit), Data Integrity
Technical & Data Insight:
Funnel & Journey Analysis: Expert in analyzing Customer Drop-off Funnels to identify friction points in the UX flow, directly optimizing User Journey and increasing Process Completion Rates (making sure users finish their tasks)
Data Visualization: Expertise in designing actionable business dashboards using Qlik Sense and Power BI to track real-time performance and user behavior
Direct Data Querying: Proficient in SQL for independent data extraction, enabling rapid insights without relying on data teams
AI & Digital Productivity:
Generative AI Utilization: Leverage AI tools (eg, Copilot, ChatGPT) to accelerate requirement documentation, refine user stories, and synthesize operational data, improving team efficiency
AI Governance Awareness: Apply IT Audit principles to ensure safe and compliant adoption of AI tools, focusing on Data Privacy and Risk Mitigation in banking workflows
Agile methodology
User story creation
Risk management
Additional Information
ADVISORY EXPERIENCE
BURAPHA UNIVERSITY | 2009 – Present Visiting Lecturer – Information System Audit and Control
- Instruct undergraduate courses on IT Governance, Audit Methodology, and Internal Controls.
- Apply these academic principles to professional practice, ensuring that software delivery processes are robust, secure, and ready for internal/external audits.
ACADEMIC & ADVISORY EXPERIENCE
- BURAPHA UNIVERSITY | 2009 – Present Visiting Lecturer – Information System Audit and Control
- Instruct undergraduate courses on IT Governance, Audit Methodology, and Internal Controls.
- Apply these academic principles to professional practice, ensuring that software delivery processes are robust, secure, and ready for internal/external audits.
Timeline
FAPV/ Product Owner – Digital Banking App
BANK OF AYUDHYA (KRUNGSRI) – KRUNGSRI APP
08.2023 - Current
Senior Product Owner – LINE KBank Live / K PLUS / Payment Gateway
KASIKORNBANK (KBANK)
06.2017 - 08.2023
Team Lead / System Analyst – Core Business System
KIATNAKIN BANK
02.2016 - 06.2017
Project Manager & System Analyst
THAI BUSINESS SOLUTION
09.2012 - 01.2016
Business Analyst / Programmer Analyst
IBM SOLUTION DELIVERY & PRECISION SOLUTION
01.2008 - 01.2012
Bachelor of Science - Computer Science
Burapha University
Master of Science - Computer Science
King Mongkut's Institute of Technology Ladkrabang