Parkpoom Sombatmai
Sale Supervisor
Bang Kapi
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
16
16
years of professional experience
Work History
Assistant Manager
Thai Energy Storage Technology Public Company
01.2025 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Sale Supervisor
Thai Energy Storage Technology Public Company
01.2020 - 12.2024
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
- Organized weekly team meetings to discuss progress, challenges, and opportunities for growth.
Sale Representative
Thai Energy Storage Technology Public Company
03.2012 - 12.2019
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Sale Executive
New Concept Product Co., Ltd.
03.2009 - 12.2011
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
Education
Bachelor of Science - Bachelor of Education
Chiang Mai University
04.2001 -
Skills
Operations management
Team leadership
Employee performance evaluations
Team motivation
Problem-solving
Customer relationship management (CRM)
Strategic planning
Timeline
Assistant Manager
Thai Energy Storage Technology Public Company
01.2025 - Current
Sale Supervisor
Thai Energy Storage Technology Public Company
01.2020 - 12.2024
Sale Representative
Thai Energy Storage Technology Public Company
03.2012 - 12.2019
Sale Executive
New Concept Product Co., Ltd.
03.2009 - 12.2011
Bachelor of Science - Bachelor of Education
Chiang Mai University
04.2001 -