Parinyachat Somchai

1. Visit customer (ex. Direct customer and Channel partner) for QIAGEN instrument installation, IQ/OQ, Maintenance, troubleshooting and repair.

2. Manage service tools for regular use and annual certification.

3. Conducted customer training and product demonstrations.

4. Phone support or remote troubleshooting upon requested.

6. Ensure Field service visit and ticket close on-time via SFDC and Field service lightning to ensure timely delivery to enhance customer satisfaction.

7. Asist Spare part order and stock monitoring via SAP system.

8. Sale supports (ex. Site preparation, LIS connection, Printer connection with QIAGEN instrument).

1. Routinely perform prenatal and postnatal diagnostic testing.

2. Conducted system analysis and testing to identify and resolve technical issues.

3. Analyzed the experimental results to ensure that the results and process met standard procedures.

4. Managed inventory and supplies to ensure materials were available when needed.

5. Developed and validated analytical methods for testing new products or processes.

6. Received specimens and reviewed them for quality, labeling, and accessioning.

7. Communicate with the outsourcing company to request clinical testing and sample shipping from Thailand to overseas.

8. Team management.

9. Phone conversations with clients (mostly physicians and salespeople).

1. Experimental planning. Interpreted test results and determined need for retesting.

2. Prepared comprehensive reports summarizing research findings.

3. Conducted comprehensive literature reviews to support ongoing research projects.

4. Participated in team meetings to discuss progress on ongoing projects or brainstorm ideas for future endeavors.

5. Presented findings at professional conferences or seminars as required by faculty supervisors.

6. Drafted manuscripts for submission to peer-reviewed journals.

Project Responsibility

- High throughput screening of cell migration inhibitor of Cholangiocarcinoma cell lines

- Systems-based analysis of drug response profiling of Primary effusion Lymphoma and Multiple myeloma