PAPHAPHAT TEERAKORNKAMON

• Manage the overview of all branches of the community mall as 'Mingle' (Mingle Mall, Mingle Hill Minburi, Mingle Sport Village, Mingle Market, and Well Aesthetics & Wellness).
• Led a team of 14 or more staff members to achieve sales targets and deliver outstanding customer service.
• Implemented new operational procedures to streamline business processes and improve efficiency.
• Developed and executed strategic marketing campaigns to drive revenue growth and expand market reach.
• Oversaw facility renovations and upgrades, resulting in improved customer satisfaction, and increased business.
• Managed the leasing team and increased the occupancy rate by 10% through targeted marketing strategies.
• Oversaw lease negotiations, and maintained positive relationships with tenants and property owners.
• Conducted market research to stay informed of industry trends and competitor pricing strategies.
• Manage maintenance work, prevent maintenance, conserve energy, and do ESG work.

Success plan.

• 2025 :was awards “MINGLE HILL MINBURI WOW Awards (Wonder of Well- Living City Awards) “เมืองดี คนมีพลัง :Healthy City Empowers people”

Success plan

• 2019: Opening Samyan Mitrtown Mix-Use
• 2022: Coaching & set up fitting out team QSNCC (Queen Sirikit National Centre) and Silom Edge

Highlight initiative:

• 2019: Implement SAP, Create Smart PM: MITR Care application for retail tenants & Fix It Now application for Mitrtown office.
• 2022: Implement Salesforce System and enhancement for Fix it now smart pm for tenant Samyan Mitrtown & Sllom Edge / Create "Edge Application" for customer both of them

• Manage, supervise, and support various aspects of stores including surveys and analyzing competitors to find strategies to improve maximum efficiency in rental fee collection and to make the most satisfying for customers
• Including supervising and complying with the environmental management quality system (QM ISO 9001/ 140001). To continuously improve and develop the organization's operational standards according to the policy ISO 9001/ 14001.
• Customer service: Supporting services, coordinating contract preparation and various steps in changing the information including supporting the rental shop service throughout the contract period.
• Revenue collection management: Contract renewal, Debt tracking, Considering accepting the matter for engagement in request approval as customer demand, Accepting budget policies, and managing income according to the budget goal by the management.

Forecasts for yearly budget:

• Analyze the account receivable and average rental rate.
• Analyze the survey results of tenants' demand and satisfaction, manage various complaints, and summarize solutions for solving problems, preparing reports to the executives.
• Managed sales of the Productive Area, and supervise stores in the mall.
• Survey the progress tracking of availability from the sales department and discuss together in order to find ways to improve the sales and able to open new stores according to the plan.

The success of the event:

• 2025 :was awards “MINGLE HILL MINBURI WOW Awards (Wonder of Well- Living City Awards) “เมืองดี คนมีพลัง :Healthy City Empowers people”
• 2017 -2018, Assigned to assist with the opening of Central Plaza Nakhonratchasima branch and taught Operation Team (Feb 2017 - Aug 2018)
• 2016, received the supervision of shop Renovate Central festival Phuket & Central Phuket Foresta and teach the new Operation Team to be in accordance with CPN standards (May 2016 - Jan 2017)
• 2015, was awarded "Central Lampang The Best Overall Award CPN’S Branch"
• 2013, was awarded "The Customer Relationship Excellence Award CPN’S Branch"
• 2013, was assigned to help open the Central Festival Chiangmai branch. During ( Oct -Nov )

• Supervise and coordinate Major VIP IT shops within the 17 provinces of the north
• Analysis of market and competitor conditions, summarizing reports, and overseeing the in-and-out sales of stores to be able to order products.
• Organize promotional activities for shops.
• Supervise the sales team, supply, and train the PC in front of the store. Stimulate and motivate workers to achieve the goals of the Northern team.
• Manage good relationships, and reach customers who care. Adhere to business ethics, create loyalty to HP companies to assess the highest satisfaction, maintain the existing customer base, and expand the customer base.