Summary
Overview
Work history
Education
Skills
Languages
Certification
Timeline
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PANIDA PHETSAWANG

PANIDA PHETSAWANG

Summary

Passionate Passenger Services Officer with experience in data accuracy and management. Problem-solver focused on customer service and product development. Works well under tight deadlines.

Overview

3
3
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work history

Passenger service agent

Thai Vietjet
Bangkok
08.2023 - Current
  • Coordinated with the flight crew to ensure seamless provision of in-flight services.
  • Assisted in ensuring passenger safety during emergencies, demonstrating quick decision-making abilities.
  • Accelerated check-in process by verifying passenger documents promptly.
  • Checked passengers' tickets swiftly to streamline boarding procedures.

Internship

Asian Plus Travel
Chiang Mai
11.2022 - 02.2023
  • Increased team productivity by taking diligent meeting minutes.
  • Handled incoming calls and emails, ensuring prompt response.
  • Ensured timely project completion for customer satisfaction.

Education

Bachelors degree - Humanities and Social Sciences

Chiang Mai Rajabhat University
Chiang Mai
03.2019 - 03.2023

High School Diploma - Science-Math

Sanpatongwittayakom School
Chiang Mai
03.2015 - 03.2017

Skills

  • Good communication skills
  • Effective teamwork
  • time management

Languages

English
Intermediate (B1)
THAI
Native

Certification

  • Joining an effective English-speaking workshop at the university

Timeline

Passenger service agent

Thai Vietjet
08.2023 - Current

Internship

Asian Plus Travel
11.2022 - 02.2023

Bachelors degree - Humanities and Social Sciences

Chiang Mai Rajabhat University
03.2019 - 03.2023

High School Diploma - Science-Math

Sanpatongwittayakom School
03.2015 - 03.2017

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PANIDA PHETSAWANG