Pakin Yukongtham
Senior IT Support
Bang Bo District
Summary
An IT professional with experience in managing and supporting organizational information systems, including computer networks (Cisco switches), CCTV systems, and ERP solutions (SAP Business One). Proficient in database management using MySQL, end-user technical support, troubleshooting, and preventive maintenance of IT equipment. Currently pursuing a Bachelor of Laws (LL.B.), with a strong interest in the intersection of information technology, compliance, and legal frameworks. Demonstrates strong analytical thinking, attention to detail, and the ability to work effectively across technical and regulatory environments.
Overview
8
8
years of professional experience
3
3
Certifications
Work History
Senior IT Support Engineer
Ssup Holdings Co. Ltd
06.2024 - Current
- Manage and administer internal information systems, including computer network systems (Cisco Switches), CCTV systems, and ERP systems (SAP Business One).
- Maintain and manage product databases by creating, updating, and validating data within MySQL database systems.
- Provide first-level IT support and troubleshooting for end users (User Support / Technical Assistance).
- Install, repair, and maintain computer systems and IT equipment, including planning and performing Preventive Maintenance (PM) activities.
- Coordinate with vendors and internal departments for IT equipment procurement, repair services, and tracking the status of computer and IT assets.
SYSTEM ENGINEER
HT Revolution.
07.2023 - Current
- Install CCTV system, IPBX (Server, HyperV, Storage(NAS), Switch L3(Cisco), IP Camera), check CCTV system operation. To work continuously (PM), solve problems for customers (Remote, Onsite)
IT SUPPORT
Thaisowall Co.,Ltd.
11.2017 - 06.2023
- Take care of the computer system LAN Network IP Phone CCTV Program SAPB1 to be ready for use, take photos of company activities, manage software copyrights, manage the organization's domain., contact purchasing or send computer equipment for repair, set policy according to received policy
Education
Bachelor's Degree - Information Technology
Southeast Bangkok University.
Bang Na, Bangkok03.2019
Bachelor Degree (Internet-Based Distance) Law - Law
Rangsit University
Pathum Thani 04.2001 -
Skills
Microsoft Windows Server (HyperV)
Certification
ISO 9001:2015 Interpretation Requirement ,Interpretation And MRW Interpretation Risk Assessment
Timeline
Senior IT Support Engineer
Ssup Holdings Co. Ltd
06.2024 - Current
SYSTEM ENGINEER
HT Revolution.
07.2023 - Current
IT SUPPORT
Thaisowall Co.,Ltd.
11.2017 - 06.2023
Bachelor Degree (Internet-Based Distance) Law - Law
Rangsit University
04.2001 -
Bachelor's Degree - Information Technology
Southeast Bangkok University.