ORAPATIP (JANE) POLNAKORNDJEJ
Bangkok
Summary
Accomplished Personal Assistant with over 20 years of experience supporting top executives and high-profile individuals in fast-paced environments. Adept at managing complex schedules, coordinating international travel, and handling sensitive information with discretion. Additionally skilled in HR functions, project management, office renovations, and digital communication platforms. Known for anticipating needs, solving problems efficiently, and maintaining a calm, organized approach under pressure. Demonstrated adaptability by successfully working with multiple executive teams while maintaining high work standards. Seeking to leverage my experience and skills in a dynamic and challenging role.
Overview
23
23
years of professional experience
5
5
years of post-secondary education
Work History
ADMIN Manager
AMW Group
1 2022 - 6 2022
- Successfully addressed and resolved long-standing issues that had persisted for years, including some cases that required legal intervention and court proceedings.
- Developed comprehensive Job Descriptions for all positions within the admin department to support ISO standards.
- Organized and supported high-level meetings and events, ensuring all logistical details were managed efficiently.
- Managed daily operations for senior executives, ensuring all personal and professional commitments were met with precision.
- Coordinated international and domestic travel, including flight bookings, accommodation, and itinerary planning.
Executive Assistant & Office Manager
NS BlueScope (Bangkok) Ltd.
06.2007 - 05.2019
- Provided high-level administrative support to the Regional President, managing complex schedules and travel arrangements.
- Served as Project Manager for six office renovation projects, ensuring successful completion on time and within budget.
- Acted as a consultant for the renovation of factory offices, providing expertise to enhance functionality and design.
- Adapted to and worked effectively with five different executive teams over 15 years, consistently upholding high work standards.
- Pioneered the implementation of "Facebook for Workplace" as the representative for Thailand, with training conducted in Singapore.
- Provided training on monthly expense management and the Concur system to employees across three offices in Thailand and in Myanmar.
- Coordinated and executed high-profile events with attention to detail and seamlesS execution.
- Managed HR functions, including coordinating and delivering training programs across departments and regions, including Myanmar.
- Led onboarding initiatives, integrating new employees into the company culture and operations.
- Handled confidential communications and sensitive documents with discretion.
Personal Assistant, Assistant Marketing and Customer Service Manager
The Globe Trading Co., Ltd.
09.2004 - 04.2007
- Ensured a high standard of secretarial duties as required by daily office operations.
- Worked closely with and supported management in all matters pertaining to marketing and general office management.
- Organized and coordinated internal and external meetings, and prepared reports as needed.
- Coordinated and liaised with other departments as requested.
- Managed and coordinated with wholesale account customers and shop retailers; assisted in processing customer orders and preparing delivery notes/invoices for the operation line.
- Developed and implemented promotional programs to publicize and promote various activities, events, and items; established methods for increasing participation in such programs for advertising and marketing of new products.
- Conducted analysis, planning, and coordination of sales programs; identified and coordinated marketing services, programs, and merchandise.
- Recommended appropriate policies regarding pricing, promotion, product and market evaluation, and business planning.
- Collaborated with the Rotary Club of Warwick to organize the first-ever Thai Festival in the city, celebrating the 60th Anniversary Celebration of His Majesty King Bhumibol Adulyadej’s Accession to the Throne, which significantly enhanced the company's reputation.
- Worked closely with the Governor, the Thai Embassy in the UK, and Thai students in the UK, securing their cooperation and support for the event.
Executive Secretary and Assistant to Deputy CEO
TCC Holding Co., Ltd
01.2004 - 09.2004
- Provided personal assistant, secretarial, and administrative support to the Deputy CEO, ensuring all tasks were aligned with the business’s objectives.
Assistant Manager of Human Resource
Standard Chartered Nakornton Bank
02.2003 - 01.2004
- Acted as a consultant and resource facilitator for Thai and Expertise Business Managers in staff recruitment, movement, and HR issues.
Personal Assistant to Board of Director
TA Orange (Currently True Corporation)
02.2000 - 02.2002
- Provided comprehensive administrative and secretarial support to the Board of Directors.
Executive Customer Services
NS Electronics Bangkok Co., Ltd (Currently UTAC Thai Ltd.)
03.1997 - 02.2000
- Managed customer service functions, ensuring a high standard of service delivery to clients.
Assistant Sales Manager
Air People Tour and Travel Co., Ltd (Czech Airlines Representative in Thailand)
10.1996 - 03.1997
- Assisted in managing sales operations and contributed to the growth of the company's client base.
Education
Business English & Executive Communication -
Deakin University English Language Institute (DUELI)
Melbourne, Australia 02.2002 - 05.2003
Bachelor of Business Administration (Human Resource Management) - undefined
Bangkok University
06.1991 - 05.1995
Skills
Discretion & Confidentiality: Trusted with sensitive information, ensuring the highest level of privacy
Time Management: Expert in efficiently managing busy and complex schedules
Project Management: Successfully managed six office renovation projects and consulted on factory office renovations
Digital Communication: Pioneered the implementation of "Facebook for Workplace" in the organization, receiving training in Singapore
Training & Development: Provided extensive training on monthly expense management and the Concur system to employees across three offices in Thailand and in Myanmar
Adaptability: Proven ability to adapt to five different executive teams while upholding high work standards over a 15-year period
Travel Coordination: Extensive experience in organizing both international and domestic travel, including handling last-minute changes
Event Planning: Proficient in planning and executing a wide range of personal and professional events
HR & Training: Experienced in conducting staff training, onboarding, and development programs across departments and regions, including Myanmar
ISO Compliance: Expertise in developing Job Descriptions to support ISO standards
Problem Resolution: Skilled in addressing and resolving long-standing issues, including legal disputes
Communication: Strong interpersonal skills, with the ability to liaise effectively with diverse stakeholders
Languages
English
Advanced
C1
Thai
Proficient
C2
References
Available upon request.
Timeline
Executive Assistant & Office Manager
NS BlueScope (Bangkok) Ltd.
06.2007 - 05.2019
Personal Assistant, Assistant Marketing and Customer Service Manager
The Globe Trading Co., Ltd.
09.2004 - 04.2007
Executive Secretary and Assistant to Deputy CEO
TCC Holding Co., Ltd
01.2004 - 09.2004
Assistant Manager of Human Resource
Standard Chartered Nakornton Bank
02.2003 - 01.2004
Business English & Executive Communication -
Deakin University English Language Institute (DUELI)
02.2002 - 05.2003
Personal Assistant to Board of Director
TA Orange (Currently True Corporation)
02.2000 - 02.2002
Executive Customer Services
NS Electronics Bangkok Co., Ltd (Currently UTAC Thai Ltd.)
03.1997 - 02.2000
Assistant Sales Manager
Air People Tour and Travel Co., Ltd (Czech Airlines Representative in Thailand)
10.1996 - 03.1997
Bachelor of Business Administration (Human Resource Management) - undefined
Bangkok University
06.1991 - 05.1995
ADMIN Manager
AMW Group
1 2022 - 6 2022