Summary
Overview
Work History
Education
Skills
Software
Certification
Interests
Timeline
Generic

Nutthapong Kerdkwan

Team Lead - Order Processing And Inventory; Customer Engagement And Logistics (CVS)
122 Moo1 Nongyai Nongyai Chonburi, Thailand, 20190

Summary

Seasoned professional with over 5 years in the FMCG industry, specializing in analytical techniques and negotiation strategies. Proactive and logical thinker, contributing to organizational objectives. Expert in customer engagement and fostering relationships to drive positive outcomes. Skilled in navigating complex challenges, enhancing supply chain efficiency, and facilitating successful partnerships. Passionate about AI, actively integrating AI-driven solutions to optimize business processes. Consistently proactive and sound reasoning, playing a pivotal role in achieving strategic goals in the dynamic FMCG sector.

Overview

8
8
years of professional experience
6
6
years of post-secondary education
4
4
Certifications
2
2
Languages

Work History

Team Lead - Order Processing and Inventory

Colgate-Palmolive (Thailand) Limited
Bangkok, Bangkok
02.2024 - Current

Responsibilities

  • Demonstrate strong leadership skills by managing and motivating the team to achieve organizational goals
  • Oversee overall order processing activities within the SAP system to ensure seamless operations and order fulfillment
  • Utilize team management capabilities to foster a collaborative and high-performing work environment
  • Perform thorough analyses to assist clients in enhancing their KPIs and supply chain strategies (7-11 and Tops)
  • Investigate, identify, and initiate opportunities to reduce Out of Stock (OOS) percentages and increase service levels, thereby preventing lost sales
  • Collaborate closely with the demand planning team to improve forecasting accuracy
  • Work in coordination with the warehouse team, especially during peak periods, to manage workload efficiently
  • Engage with the sales team to drive improvements in supply chain and logistics processes, ultimately enhancing overall business performance

Achievements

  • Exhibited strong leadership by adeptly managing and inspiring the team to attain organizational objectives
  • Efficiently supervised overall order processing within the SAP system, ensuring smooth operations and timely order fulfillment
  • Fostered a collaborative and high-performing work environment through proficient team management
  • Integrated AI-driven solutions to optimize supply chain operations, resulting in enhanced predictive accuracy and reduced operational costs
  • Leveraged artificial intelligence to identify and capitalize on new growth opportunities, driving significant business value and innovation

Asst Manager - Customer Engagements & Logistics

Colgate-Palmolive (Thailand) Limited
Bangkok
04.2022 - 01.2024

Responsibilities

  • Perform thorough analyses to assist clients in enhancing their KPIs and supply chain strategies (Account owner responsibilities include Lotus's, Laos, Myanmar and Cambodia distributor
  • Investigate, identify, and initiate opportunities to reduce Out of Stock (OOS) percentages and increase service levels, thereby preventing lost sales.
  • Collaborate closely with the demand planning team to improve forecasting accuracy
  • Work in coordination with the warehouse team, especially during peak periods, to manage workload efficiently
  • Engage with the sales team to drive improvements in supply chain and logistics processes, ultimately enhancing overall business performance

Achievements

  • Improved Out of Stock (OOS) percentages and service levels to meet or exceed company satisfaction benchmarks
  • Developed new initiatives that enhanced overall company satisfaction and performance
  • Implemented automated solutions to streamline processes and improve operational efficiency
  • Quickly adapted and implemented strategies to secure business stability during the COVID-19 supply chain disruptions

Asst Manager - Customer Engagements & Logistics

Colgate-Palmolive (Thailand) Limited
Bangkok
07.2019 - 03.2022

Responsibilities

  • Perform thorough analyses to assist clients in enhancing their KPIs and supply chain strategies (Account owner responsibilities include Lotus's, Big C, Watsons, leading e-commerce platforms, Boots, and Aeon)
  • Investigate, identify, and initiate opportunities to reduce Out of Stock (OOS) percentages and increase service levels, thereby preventing lost sales
  • Collaborate closely with the demand planning team to improve forecasting accuracy
  • Work in coordination with the warehouse team, especially during peak periods, to manage workload efficiently
  • Engage with the sales team to drive improvements in supply chain and logistics processes, ultimately enhancing overall business performance

Achievements

  • Improved Out of Stock (OOS) percentages and service levels to meet or exceed company satisfaction benchmarks
  • Developed new initiatives that enhanced overall company satisfaction and performance

Event and Seasonal Insight Manager

Tesco Lotus (Ek-Chai Distribution System Co., Ltd.)
Bangkok, Bangkok
09.2018 - 07.2019

Responsibilities

  • Analyze and forecast the demand for Month-end, Pay week, Long holidays, etc. period which sale will be higher than normal period
  • Plan for the forecasting demand that will flow into DC and out to store and manage overall supply to maintain good availability, minimum lost-sale, minimum overstock and balance workload at DC and store
  • Investigate, identify and initiative opportunities for the company in order to decrease lost-sales and increase product availability at store
  • Work closely with supply chain category, buyers and vendors to improve and make the forecasting demand plan more efficient

Achievements

  • % Customer service level during and after Month-end, Pay week, Long holidays, etc. period increases approximately 2 - 3 % every month
  • Lost-sales of the company during and after Month-end, Pay week, Long holidays, etc. period decreases 30 - 50 million baht every month

Supplychain Management Trainee

Tesco Lotus (Ek-Chai Distribution System Co., Ltd.)
Bangkok, Bangkok
09.2016 - 09.2018

Responsibilities

  • Took on an assistant supply chain manager role (Worked closely with senior manager and manger level). Rotating in main functions of supplychain department to understand an end-to-end process of retail business in aspect of supply chain
  • Supply chain category (Hardline-home category) team (6 months)
  • Promotion forecasting team (6 months)
  • Network development team (6 months)
  • Ordering development team (6 months)
  • Analysed and identified root causes of low vendor performance to improve product availability at store ( Worked closely with vendors and buyers)
  • Developed and analysed a logic of system to improve forcasting promotion target accuracy
  • Assisted a project manger to run and open new warehouse of Tesco lotus (DC 914: Wangnoi) for slow moving products
  • Investigate, identify and initiative oppotunities for the company to decrease lost-sales in peak demand periods (Month-end, Payweek, Long holidays etc.)

Achievements

  • Improved product availabilty at store and able to help local vendors to understand end-to-end process of supplychain. Leads them to efficiently plan their inventories
  • With the new developed logic of forecasting promotion target, the system was able to nearly select a similar history promotion to forecast a future promotion
  • Launched the new warehouse of Tesco lotus (DC 914: Wangnoi) as expected

Education

Master of Science -

Oklahoma State University - Stillwater, Oklahoma, USA
Oklahoma
05.2013 - 05.2015

Bachelor of Science -

The University of Nottingham - Nottingham, United Kingdom
Nottingham
06.2010 - 06.2012

Bachelor of Science -

Thammasat University - Pathum Thani, Thailand
Pathum Thani
06.2008 - 06.2010

Skills

Teamwork and Leadership

Negotiation and Strong analytical

Innovation and problem solving

Project and Risk management

Demand forecasting

Warehouse and Logistics management

Software

MS Excel

MS Power point

MS Word

Google Suite

DOMO visualization

ChatGPT

SQL, VBA and Javascript

Certification

Won worldwide (First place) student simulation software competition held by Simio LLC, USA (143 countries atteneded this competition)

Interests

Timeline

Team Lead - Order Processing and Inventory

Colgate-Palmolive (Thailand) Limited
02.2024 - Current

Asst Manager - Customer Engagements & Logistics

Colgate-Palmolive (Thailand) Limited
04.2022 - 01.2024

Colgate The Chairman's You can make a difference (GIH IDC Order Processing Automation)

04-2022

Colgate The Chairman's You can make a difference (Supply chain solution during the Covid-19 to secure the on shelf availability and market share)

07-2021

Colgate The Chairman's You can make a difference ( Improve NPD percentages stock weights on shelf at Tesco)

12-2020

Asst Manager - Customer Engagements & Logistics

Colgate-Palmolive (Thailand) Limited
07.2019 - 03.2022

Event and Seasonal Insight Manager

Tesco Lotus (Ek-Chai Distribution System Co., Ltd.)
09.2018 - 07.2019

Supplychain Management Trainee

Tesco Lotus (Ek-Chai Distribution System Co., Ltd.)
09.2016 - 09.2018

Won worldwide (First place) student simulation software competition held by Simio LLC, USA (143 countries atteneded this competition)

12-2014

Master of Science -

Oklahoma State University - Stillwater, Oklahoma, USA
05.2013 - 05.2015

Bachelor of Science -

The University of Nottingham - Nottingham, United Kingdom
06.2010 - 06.2012

Bachelor of Science -

Thammasat University - Pathum Thani, Thailand
06.2008 - 06.2010
Nutthapong KerdkwanTeam Lead - Order Processing And Inventory; Customer Engagement And Logistics (CVS)