Nuttavut Jarukittikun
VP Business Development
Bangrak
Summary
Dynamic and results-oriented leader with over eight years of experience in MarTech, specializing in the architecture and execution of high-impact CRM and loyalty solutions. Proven track record of driving significant business growth and enhancing customer engagement, highlighted by scaling a SaaS platform to serve over 40 enterprise clients while achieving 20% year-over-year revenue growth. Expertise includes managing systems that support over 17 million end-users and processing more than 20 billion THB in transactions for over 100 leading brands across Asia, including The Pizza Company, Minor Foods, KBank, Starbucks, Citymart, Minor Lifestyle, Shake Shack, Bar B Q Plaza and more. Committed to leveraging innovative strategies to deliver exceptional results in fast-paced environments, consistently pushing the boundaries of customer relationship management.
Overview
12
12
years of professional experience
Work History
VP Business Development Manager
DeepBLOK Co. LTD.
03.2023 - Current
- Developed strategic partnerships with key industry players, enhancing market penetration and increasing brand visibility within competitive landscapes.
- Led cross-functional teams to drive innovative business strategies, resulting in improved operational efficiencies and elevated revenue growth.
- Analyzed market trends and customer feedback to refine service offerings, boosting customer satisfaction and loyalty across diverse demographics.
- Spearheaded initiatives to optimize sales processes, contributing to a streamlined workflow and enhanced team performance in achieving targets.
- Cultivated and maintained relationships with high-profile clients, ensuring tailored solutions that align with evolving business needs and objectives.
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Conducted comprehensive market research to identify growth opportunities, directly influencing product development and strategic direction.
- Mentored junior team members on best practices in business development, fostering a culture of collaboration and continuous improvement.
- Implemented systems for tracking business performance metrics, enabling data-driven decision-making to support organizational goals and objectives.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Identified opportunities to improve business process flows and productivity.
- Established a culture of continuous improvement, fostering innovation and driving sustainable growth across the organization.
- Negotiated high-value contracts that maximized profitability while mitigating risks for the organization.
- Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
Business Development Manager / Product Manager
T2P Co.,LTD & DeepBLOK Co.,LTD
06.2017 - 02.2023
- Define the product strategy and roadmap of CRM & Loyalty Platform.
- Driving a company’s business and increasing its revenue, identifying and developing new business opportunities and building and expanding the presence of the company.
- Leads sales and client-relationship management, tracks new markets and emerging trends, recommends new products and services, proposes and develops new strategic partnerships, writes proposals and plans, and guides long-term objectives to meet business needs and requirements.
- Cooperate with Marketing & Sale team to develop marketing & sale plan in order to gather market share.
- Based on the provided details for the role of Business Development Manager / Product Manager with 13 years of experience, here are 8 resume experience statements:
- Spearheaded market analysis initiatives to identify growth opportunities, resulting in strategic partnerships that expanded market share.
- Developed and implemented product roadmaps, ensuring alignment with customer needs and driving user engagement across platforms.
- Led cross-functional teams in executing product launches, enhancing operational efficiency and improving customer satisfaction significantly.
Senior Business Development manager
Bartercard Co.,LTD
06.2014 - 12.2016
- Build strong relationship with customers to create idea of marketing and sale.
- Market the member’s product and services, exceeding member satisfaction via all Bartercard promotional opportunities.
General Manager
Tokyobean Co.,LTD
07.2013 - 11.2014
- Manage overall operation work performance, such as inventory control, quality control, cash flow control, negotiating with suppliers and dealers, cooperate with many events.
- Handle overall operation process to ensure that our staffs operate for the best output and deliver the best customer experiences.
Education
BBA - Finance
Mahidol University Internation College
Bangkok 04.2001 -
Skills
Strategic partnerships
ACHIEVEMENTS
Key Achievements:
✅ Serving 16M+ end users across multiple industries through our CRM & loyalty solutions.
✅ Overseeing 20,000M+ THB in transaction value processed via our platforms.
✅ Trusted by 30+ leading brands across Asia, including F&B, banking, and retail sectors.
✅ Bar B Q Plaza – Developed a seamless loyalty solution on Mobile App & LINE OA.
✅ The Pizza Company – Integrated CRM with POS, website, 1112 app, and call center, enhancing customer experience.
✅ The Coffee Club – Launched a mobile app with a closed-loop wallet, enabling seamless payments & reward earning.
✅ Swensen's & Sizzler – Built mobile & LINE OA loyalty solutions to strengthen customer retention.
✅ KBank (The Wisdom Privilege) – Designed a LINE OA platform for high-value customers to access exclusive privileges.
✅ Mangmoom EMV Website – Empowered BEM passengers with trip history tracking, dispute resolution, and more via a web portal integrates with Thales and Cybersource system.
✅ Citymart Mobile Application – Implemented points, member tiers, and gift card solutions to maximize customer engagement in Myanmar.
✅ DeepBLOK CRM Loyalty Solution – Scaled the SaaS platform to serve 70+ medium-to-large businesses, achieving a 20% YoY revenue growth.
Timeline
VP Business Development Manager
DeepBLOK Co. LTD.
03.2023 - Current
Business Development Manager / Product Manager
T2P Co.,LTD & DeepBLOK Co.,LTD
06.2017 - 02.2023
Senior Business Development manager
Bartercard Co.,LTD
06.2014 - 12.2016
General Manager
Tokyobean Co.,LTD
07.2013 - 11.2014
BBA - Finance
Mahidol University Internation College
04.2001 -