Strategic Information Technology Manager skilled in guiding navigation of modern technology. Accustomed to driving efficiency and effectiveness by developing, delivering and supporting strategic plans. Demonstrated skill in translating technical requirements to business solutions. Successful over 5 year record of building positive relationships with internal and external stakeholders.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
3
3
Language
Work History
IT Manager
Minor
Bangkok
05.2022 - Current
Led a skilled IT team in providing exceptional technical support, fostering a collaborative environment that promoted professional growth
Understood key product management roadmap and requirements to develop product technology strategy
Used critical thinking to break down problems, evaluate solutions and make decisions
Proficient in learning new technologies and quickly adapting in new environments
Developed project management roadmap to define project objectives, timelines including detailed project plans, and milestones for IT projects
Built strong relationships with stakeholders through adaptable in engagement process and proficient in communication skills
Managed budgets for multiple projects concurrently, tracking expenses and reallocating resources as needed to stay within budget constraints
Demonstrated strong organizational and time management skills while managing multiple projects
Established strong relationships with vendors for cost-effective sourcing of cutting-edge hardware and software solutions that met clients' needs effectively
Collaborated with external partners for outsourcing tasks when necessary without compromising quality or timeliness
Identified and implemented cost-saving measures in IT projects
Proved successful working within tight deadlines and a fast-paced environment
Conducted regular quality assurance checks identify resolve any potential issues before they impacted end-users or system performance
Increased client satisfaction by providing timely and effective troubleshooting support for various technical problems
Product Owner and Project Manager
Charoen Pokphand Foods PCL
Bangkok
09.2020 - 05.2022
Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement
Developed detailed project plans, outlining clear objectives, timelines, and deliverables for IT projects
Used critical thinking to break down problems, evaluate solutions and make decisions
Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures
Delivered reliable solutions by overseeing software design, development, testing, implementation, and support phases of IT projects
Monitored project performance to identify areas of improvement and make adjustments
Proven ability to learn quickly and adapt to new situations, including new technology and software applications
Proved successful working within tight deadlines and a fast-paced environment
Organized and detail-oriented with a strong work ethic
Excellent communication skills, both verbal and written
Business Development and Project Manager
TERRABIT CO.LTD
Bangkok, Thailand
03.2018 - 08.2020
Improved business processes by analyzing current practices and recommending optimization strategies
Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions
Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely deliver of high-quality results
Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle
Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution
Developed strong relationships and effective communication with stakeholders through regular communication updates, fostering trust and confidence in the team's ability to deliver results.
Monitored progress against established goals; adjusting schedules, cost, and resources as needed to keep projects on track
Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives
Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures
Enabled data-driven decision making with advanced analytics tools, generating valuable insights for the organization
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals
Planned, designed, and scheduled phases for large projects
Business Analyst
L Softpro Co., Ltd.
Bangkok, Thailand
01.2015 - 09.2018
Conducted interviews with key business users to collect information on business processes, ascertain user requirements and expectations for product
Conducted market research studies, delivered analysis of consumer trend impact on long and short-term strategies, provided valuable insights for strategic planning initiatives and competitive positioning efforts
Analyzed data and performed gap analysis to identify root causes of problems and areas of improvement
Analyzed key aspects of business to evaluate factors driving results and summarized into presentations
Assisted sales teams in crafting targeted proposals based on client needs assessment, contributing to increased revenue generation
Supported software development projects by defining clear requirements and effectively communicating them to technical teams
Streamlined project management with effective communication and collaboration across cross-functional teams.
Executed analysis of risks and identified risk mitigation strategies
Improved business direction by prioritizing customers and implementing changes based on collected feedback.
HR Consultant
Freewill Solution Co., Ltd.
Bangkok, Thailand
03.2012 - 03.2015
Streamlined HR processes by reducing manual workload or paperwork for HR staff, implementing efficient HRIS solutions, enhancing overall productivity
Acted as a liaison between HR and IT departments, fostering collaboration and ensuring effective communication to support successful HRIS initiatives
Applied data analysis to detect behavioral and operational patterns, identify business challenges and design potential operational enhancements
Optimized HR workflow processes to enhance overall productivity and achieve operational excellence with HRIS platform
Assisted in change management initiatives related to HRIS enhancements, facilitating a smooth adoption process for users
Developed specific workforce target metrics to align employee base with specific business needs and designed quality assurance parameters for human resource data sets, reports, and metrics
Worked closely with other departments such as finance and payroll to ensure seamless data flow between different systems
Developed diagrams to describe and lay out logical operational steps
Developed user-friendly training materials, empowering employees to effectively utilize the HRIS system for their daily tasks
Provided exceptional end-user support, resolving technical issues and ensuring system functionality
Developed customized reports and dashboards for senior leadership, providing critical insights to inform strategic decision making
Continuously researched industry trends and best practices related to HR information systems, identifying opportunities for improvement within the organization''s existing infrastructure
Education
Certificate in Chinese Language And Culture -
Dalian University of Technology
Dalian, China
06.2015 - 08.2018
M.SC in IT Management - Agile And Scrum Methodology
Malardalen University
Vasteras, Sweden
2010 - 2012
B.A. in Political Sciences - Public Administration: Public Personnel
Chulalongkorn University
Bangkok, Thailand
06.2006 - 03.2010
Skills
Client Requirements and Goal Setting
Strategy Implementation
Project Management
Risk Mitigation Planning
Problem-Solving Aptitude
Multitasking Abilities
Team Collaboration
Quality Assurance
Work Preference
Work Type
Full Time
Work Location
HybridOn-Site
Important To Me
Career advancementWork-life balanceCompany CultureFlexible work hours
Timeline
IT Manager
Minor
05.2022 - Current
Product Owner and Project Manager
Charoen Pokphand Foods PCL
09.2020 - 05.2022
Business Development and Project Manager
TERRABIT CO.LTD
03.2018 - 08.2020
Certificate in Chinese Language And Culture -
Dalian University of Technology
06.2015 - 08.2018
Business Analyst
L Softpro Co., Ltd.
01.2015 - 09.2018
HR Consultant
Freewill Solution Co., Ltd.
03.2012 - 03.2015
M.SC in IT Management - Agile And Scrum Methodology
Malardalen University
2010 - 2012
B.A. in Political Sciences - Public Administration: Public Personnel