NUNTAPOP PHENGCHUAY
Collection Offficer 3
Bangkok,10
Summary
Talented Billing Supervisor proficient in daily accounts receivable operations, collections, and reporting. Open and clear communicator with consistent approach to reviewing and improving processes. Adept at maximizing productivity across 18-year history of career success.
Overview
18
18
years of professional experience
3
3
Languages
4
4
years of post-secondary education
Work History
Collections
Citibank NA
11.2007 - 11.2024
- Level 5
- Employee Debt Collections calls 15 Year
- Nov 16, 2007 - 2023 Nov.
- 15 Year
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Managed past due collection calls, skip tracing, outside collections agency coordination and litigation activities.
- Improved overall portfolio performance through consistent monitoring of accounts and proactive identification of potential issues.
- Managed accounts receivable aging reports, prioritizing collections efforts for overdue balances.
- Implemented industry best practices to maximize efficiency and effectiveness within the collections department.
- Improved working capital management by optimizing accounts receivable collections and accounts payable disbursements processes.
Collections
UOB BANK
11.2025 - Current
- Officer 3
- Streamlined the collections process for increased productivity, utilizing automated tools and software applications.
- Created eye-catching displays showcasing featured books or themed collections that attracted patrons'' attention.
- Organized special events to showcase new watch collections, resulting in increased interest and sales opportunities.
- Prevented potential legal issues by adhering to federal and state regulations governing medical collections activities.
- Streamlined collections procedures by implementing new software systems and automating routine tasks.
- Increased sales with innovative marketing materials showcasing new footwear collections in a visually appealing manner.
Education
Bachelor of Arts - Bachelor's degree
Rajaphat Thonburi University
Bangkok 01.2003 - 05.2007
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Saparachinee 2 School
Trang01.2001
Skills
Windows, Microsoft office and Internet
Timeline
Collections
UOB BANK
11.2025 - Current
Collections
Citibank NA
11.2007 - 11.2024
Bachelor of Arts - Bachelor's degree
Rajaphat Thonburi University
01.2003 - 05.2007
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Saparachinee 2 School
References
Khun Ong-ART, Kittikul, Vice President, 66(0)85-130-1155, Bangkok Bank
Khun Kan Kallaprapruk,Vice President, 66(0)81-306-1072, Bangkok Bank
Rewards Credit Elite Regional Asia Pacific
-Top Performance, That selects a handful of individuals from among the thousands of collections in Asia and Rewards them, - The Winner of Credit Elite, 2009, - The Winner of Credit Elite, 2011