NUENGRUETHAI CARLSON
Phuket,Thanalang
Overview
24
24
years of professional experience
Work History
Director
JLL Thailand
07.2025 - Current
- Developed and executed training program for frontline service team across managed commercial and residential projects
- Appointed Champion for Front Line’s SOP creation project
- Department: Property And Asset Management
- Achievements
Business Development Manager
JLL Thailand
11.2022 - Current
- Participated in the Development of Proposal strategies to response the RFP from JLL clients
- Managed and ensured all required bidding document complied with JLL’s complience
- Provided consultant closely to Office Leassing Team
- Coordinated effectively with Operatoin Lead, SEA Sales Team
- Identified opportunities and expand business growth from non-jll clients
- Department: Project And Development Services
- Key responsibilities.
Hospitality Excellence
JLL Thailand
09.2024 - 06.2025
- Identifying areas for improvement by working with clients, the portfolio manager, and the Building Operation
- Developing and implementing service excellence strategies across soft service lines
- Create service excellence programs and conduct training sessions for both commercial and residential projects.
- Visiting sites regularly to check standards, offers, and conduct audits
- Business Line: Hospitality Excellence
- Key Responsibilities;
Flexible Space Solutions Advisory
JLL Thailand
11.2022 - 08.2024
- Introduce Flex Space Solutions Service to Landlords and Developers for Bangkok Marke, a total of 30 projects , 40,000 Sqm.
- Successfully converted 7 top-notch projects or 16,000 Sqm into signed NDAs state.
- Business Line: Flexible Space Solutions Advisory
- Achievements
Senior Manager
JLL Thailand
11.2021 - 10.2022
- Successfully assisted Sony Music Thailand, Macquarie Thailand, and Docquity Southeast Asia’s largest Community of Doctor in securing new office spaces in Bangkok.
- Department: Office Leasing Advisory
- Achievement
Business Service Manager
CBRE (Global Workplace Solutions) Thailand
02.2020 - 07.2021
- Successfully managed and delivered a high-quality of customer service experience to clients, consistent with agreed Service Level Agreements (SLAs).
- Secured a new account with a global leader in sportswear.
- Executed comprehensive due diligence for an enterprise client in global coating manufacturing
- Completed the Level 2 of the CBRE APAC Facilities Management Core Certificate Course.
- Department: Facilities Management
- Achievements
General Manager
Antares Serviced-Offices
01.2015 - 01.2020
- Successfully grew the serviced-office business by 60%
- Expanded the premise space from 1,000 Sqm. to 3,000 Sqm., effectively accommodating the company's growth.
- Managed client portfolios, starting from zero, and grew them to 200 accounts.
- Achieved an average annual growth of 38% in gross profit.
- Effectively fostered client relationships, ensuring satisfaction and long-term partnerships.
- Achievements
Business Development Manager
Antares Serviced-Offices
10.2013 - 12.2014
- Within the first 15 months, I drove a 100% occupancy rate, and I exceeded the annual sales target while working under limited sales tools and support. As a result, the company promoted me to be the General Manager in November 2015
- Achievements
Area Sales Manager
Regus
02.2013 - 09.2013
- Generated revenue by using approved marketing channels to achieve sales targets.
- Conducted regular presentations aimed at property agents and third-party
- Consistently produced referral business from a local account, partnership, and neighboring company across all services and the entire Regus network.
- Drove the conversion of all products following the sales' s KPI
- Key responsibilities.
Franchise Business Consultant
adidas Thailand
01.2011 - 12.2012
- Increased 10% growth of the pre-order per account.
- Increased 20% growth of sell-through per account.
- Participated in franchise business expansion into Myanmar.
- Achievements
Business Development-Corporate Sales
adidas Thailand
10.2008 - 12.2010
- Generated the highest corporate net sale in SEA in 2010 through the World Cup 2010 sales campaign.
- Created strong relationships in both multinational corporations and local partnerships.
- Developed and implemented the concrete WI for the Taylor-mad order.
- Achievements
Sales and Marketing Associate
Lotus Valley Golf Resort
07.2007 - 09.2008
- Generated new sales from Individual Membership and Corporate Membership.
- Assisted Marketing Manager to explore brand-building opportunities to create marketing campaigns and organize activities.
- Proactively met all potential clients aimed at international enterprises, government, travel- agents, and local companies
- Managed supplies to ensure merchandising activities had aligned with sales and marketing
- Key responsibilities.
Residential Sales Representative
CB Richard Ellis (Thailand): CBRE
06.2006 - 06.2007
- Coordinate property inspections, provide customers with information on Residential Project
- Present current on-going promotions and support to explain payment methods to customers
- Track and follow up on all customers' statuses from first contact until the transfer process is completed via face-to-face meeting and phone.
- Keep good relationship with customers for potential referral or new business
- Provide weekly, monthly selling report to the Sales Manager
- Key responsibilities.
Project Sales (Residential/Hotel/Resort)
Villeroy & Boch (Thailand) Co.,Ltd
08.2004 - 05.2006
- Generated sale from new project, identified new opportunities from Interior Designer Companies and local Property Developers
- Created the bidding proposal to win the new project
- Collaborated with financial, on-site technician and logistic team to ensure sales achieve as planned ad all problems were solved.
- Key responsibilities.
Bank Teller
SCB Bank
06.2002 - 07.2004
- Helps customers complete financial transactions, including bank deposits, withdrawals, wire transfers, and foreign currency exchanges.
- Answers customer questions and provides information about the bank services, including credit cards, insurances, new bank accounts.
- Key responsibilities.
Education
Master Degree MBA - Marketing
Rangsit University
06-2013
Bachelor’s Degree - Office Management
Rajamangkla University of Tehchnology
03-2002
Skills
- Well-planned and organizing
- Leadership
- Flexibility and adaptability
- Achievement-oriented
- Strategic thinking
- Excellent communication (multi-level)
- Cross-functional collaboration
- Problem-solving
- Business Development
- Customer Relationship Management
- Workplace Management
- P&L Management
PERSONAL INFORMATION
- Date of birth: 22 January 1979
- Age: 45 years
- Status: Married
- Characteristics Honest, Integrity, Diligent, Enthusiasm, and Willingness to learn
- Language skill English - Excellent command of both written and spoken
- Computer skill Microsoft Office Suits & Online Communication Tools
- Contact Address 93/182, Soi Sukhumvit 39, Klongton-Nue, Wattana, Bangkok 10110
Timeline
Director
JLL Thailand
07.2025 - Current
Hospitality Excellence
JLL Thailand
09.2024 - 06.2025
Business Development Manager
JLL Thailand
11.2022 - Current
Flexible Space Solutions Advisory
JLL Thailand
11.2022 - 08.2024
Senior Manager
JLL Thailand
11.2021 - 10.2022
Business Service Manager
CBRE (Global Workplace Solutions) Thailand
02.2020 - 07.2021
General Manager
Antares Serviced-Offices
01.2015 - 01.2020
Business Development Manager
Antares Serviced-Offices
10.2013 - 12.2014
Area Sales Manager
Regus
02.2013 - 09.2013
Franchise Business Consultant
adidas Thailand
01.2011 - 12.2012
Business Development-Corporate Sales
adidas Thailand
10.2008 - 12.2010
Sales and Marketing Associate
Lotus Valley Golf Resort
07.2007 - 09.2008
Residential Sales Representative
CB Richard Ellis (Thailand): CBRE
06.2006 - 06.2007
Project Sales (Residential/Hotel/Resort)
Villeroy & Boch (Thailand) Co.,Ltd
08.2004 - 05.2006
Bank Teller
SCB Bank
06.2002 - 07.2004
Bachelor’s Degree - Office Management
Rajamangkla University of Tehchnology
Master Degree MBA - Marketing
Rangsit University