Natthakorn Wangkheeree
Information Technology Manager
Summary
Insightful Computer Technology with 7 years of IT leadership experience including oversight of infrastructure, application support and security services. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations. Highly adept in request for proposal development, technology needs assessments and staff training.
Overview
9
9
years of professional experience
Work History
Technical Consultant Manager and Project Manager
SCM V ONE SOLUTION (SCM Technologies)
05.2024 - Current
- Customer group reference: Private and Public sector, Industrial sector (Thailand, Japan).
- Guided organizational technology strategy, roadmaps, and IT budget plan, and proposal documentation of project, and assisted in drafting TOR document for government and private sector.
- Communicated with executive team, CEO, to maximize development efficiencies and resolve technology issues.
- Managed multiple projects simultaneously while prioritizing deadlines effectively under pressure through meticulous organization skills and time management.
- Assisted sales teams in closing deals by providing technical expertise, product demonstrations, and addressing customer concerns during the sales process.
- Collaborated with cross-functional teams to complete complex projects on time and within budget constraints, meeting or exceeding project requirements.
- Negotiated with vendors to secure the best pricing and terms for software and hardware, maximizing client budget efficiency.
- Fostered partnerships with industry leaders, enhancing the company's reputation and creating new business opportunities.
- Created comprehensive documentation detailing technical specifications, system configurations, procedures, and user guides
- Facilitated knowledge transfer among team members by leading training sessions on new tools, techniques, or industry best practices relevant to the role of Technical Consultant.
Technical Lead Project Manager
ARROW IT SYSTEMS
10.2019 - 04.2024
- Customer group reference: Insurance, Food and Retail, Hospital, Education (University)
- Managed pre-sale team and post-sale team, including technical consultant team, installation team, and support team.
- Mentored junior team members, fostering professional growth through knowledge sharing and skill development opportunities.
- Managed vendor relations, ensuring timely delivery of products and services while maintaining costeffectiveness.
- Led cross-functional teams for successful project completion within deadlines and budget constraints.
- Presented key findings from post-project reviews at leadership meetings for informed decision-making going forward regarding technology investments or approaches.
- Assisted in the implementation of ISO 9001:2015 certification, demonstrating a commitment to maintaining high-quality standards within the organization.
Field Application Engineer
Sangfor Technologies (Thailand)
05.2019 - 09.2019
- Assist with Deployment and Troubleshooting.
- Provide support to senior on deploying, implementing, configuring, and installing network devices.
- Provide level 1 remote/onsite troubleshooting to resolve issues.
- Assist in performing simple network topology testing, hardware repair, and maintenance.
- Perform a POC device health check and maintenance to ensure that the device is in a healthy state.
- Provide Return Merchant Authorization (RMA) service to repair faulty device, Technical Consultation, and Security Services.
- Provide technical consultation and assistance on the POC project.
- Provide after-sales User Administrative Training to customers.
Lead System Engineer
KMIT-GROUP
06.2015 - 04.2019
- Designed and implemented system, security, and data protection, and disaster recovery.
- Mentored junior engineers, fostering a collaborative work environment while enhancing overall team performance.
- Provided second and third-level technical support and troubleshooting to internal and external clients.
- Managed installation, upgrade, and deployment projects and provided on-site direction for system engineers.
- Managed cost team, including manday, OT, etc.
Education
Bachelor of Science - Computer Technology
Rajamangala University of Technology Tawan-Ok
Bangkok, Thailand05.2015
Skills
Team Management
Languages
Thai
Native language
English
Intermediate
B1
Interests
Smart Farm with IOT Technology
Personal development and Growth Mindset
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Supervised team of 20 staff members (Server, Storage, Network and Security).
- Collaborated with team in the design of server infrastructure for AI processing project.
- Collaborated with team implementation Disaster Recovery Site (DR Site) project.
- Collaborated with team implementation network site to site with SD-WAN project.
- Collaborated with team in the implementation HCI server for SAP application project.
- Collaborated with team in the implementation generator machine for data center farm project.
- Achieved data backup 20TB within 1 Hr. by completing HCI solution with accuracy and efficiency.
- Achieved Ransomware protection and Cyber security through effectively helping with EDR, NDR, MDR, XDR solution.
- Achieved
- Resolved server and network farm working is slowly issue through consumer testing.
Work Preference
Work Type
Full TimeWork Location
On-SiteHybridImportant To Me
Career advancementCompany CultureFlexible work hoursPersonal development programsTeam Building / Company RetreatsQuote
The future depends on what we do in the present
Timeline
Technical Consultant Manager and Project Manager
SCM V ONE SOLUTION (SCM Technologies)
05.2024 - Current
Technical Lead Project Manager
ARROW IT SYSTEMS
10.2019 - 04.2024
Field Application Engineer
Sangfor Technologies (Thailand)
05.2019 - 09.2019
Lead System Engineer
KMIT-GROUP
06.2015 - 04.2019
Bachelor of Science - Computer Technology
Rajamangala University of Technology Tawan-Ok
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