NIPAPORN DURAN-FRANZINI VYAS

Led the creation and growth of key business units, driving success of a proprietary healthy food brand, expanding OEM food & beverage, built a food manufacturing business, focusing on organic farming and health-centric production and launching two Another 8 Café branches, transforming concepts into thriving operations.

Another 8 Café | Strategy, Launch & Execution

• Launched Another 8 Café business, blending business strategy with wellness by offering beverages infused with company products to promote nutritional supplements and foster client engagement
• Open two café branches, managing layout design, equipment procurement, and product development for seamless operations over two years
• Curated dynamic café events, incorporating Legacy’s supplements into seasonal drinks and bakery treats,boosting product awareness and customer engagement
• Promoted Sustainability by sourcing eco-friendly materials, reducing environmental impact with biodegradable cups and straws

Entrepreneurial Ventures | Building Brands from Scratch

• OEM Collagen & Zinc Water: Pioneered the first collagen drink for Uni-President, launching Lychee Collagen & Zinc Water, a low-calorie, sugar-free beverage with 100%(Thai RDI) Zinc
• OEM Ice-cream: Created healthier desserts by transforming Company top products, boosting engagement and market accessibility
• Build a food manufacturing business focused on organic farming and health solutions, optimizing production for efficiency

Leaderships & Personal Development

• Public Speaking & Brand Promotion: Delivered dynamic presentations to 2,000+ people, boosting product awareness through company events and digital shows.
• Ownership Mindset: Empowered teams to take full ownership, fostering collaboration and driving seamless operations for exceptional client satisfaction
• Leadership Style: Promoted mutual respect, trust, and open communication, cultivating empathy-driven leadership that boosted engagement and work quality

Fast-tracked from Assistant Business Development to Assistant Managing Director (AMD) in just 2 months of probation. Spearheaded the growth of the Healthy Food operation, managing both food manufacturing and back-office management. Established a food production unit from scratch, securing FDA & GHP certifications.

Healthy Food (strategy, business launch, operations, customer service, cross-departmental collaboration)

• Launched the Healthy Food business under FDA & Good Hygiene Practice (GHP) standards, offering nutritious, affordable meals to promote wellness and drive sales within Legacy’s ecosystem
• Cross-departmental collaboration with marketing, design, legal, operations, and QA to ensure FDA & GHP-compliant marketing, promotions, and product labeling
• Product Strategy: Collaborated with nutrition experts, suppliers, and QA teams to drive seasonal product updates across multiple outlets, meeting customer demand
• Expanded Sales Channel: Utilized company outlets, online platforms, events, and affiliate partnerships to boost brand visibility and market reach
• Customer Excellence: Coordinated with outlet and online teams to address customer queries and resolve operational issues swiftly, enhancing client satisfaction

Healthy Food business (production, packaging, and distribution)

• Build a food production unit from scratch, achieving FDA and GHP certification within 3 years, despite no prior experience in production management
• Operation Excellence: Delivered up to 1,000+ Healthy Food meals at company events, driving operational efficiency through detailed data management and analysis
• Food Safety & Compliance: Maintained FDA & GHP certification with an excellent audit record for three years, ensuring food safety protocols, allergen safety, and effective contamination prevention

• Led procurement for entire hospitality group (14 outlets), sourcing materials, products, and equipment from local and international suppliers, including Havana Social, Cantina, Soho Pizza, Charcoal, Above Eleven, and more.
• Optimized procurement strategy by analyzing key metrics (cost savings, supplier performance, inventory turnover) and implementing data-driven strategies to boost efficiency and profitability.
• Negotiated high-impact contracts, securing significant discounts, improved supplier terms, upfront cashback incentives, and marketing support.
• Managed demand forecasts, budgets, and delivery schedules, mitigating risks and fostering long-term supplier relationships for smooth operations.
• Streamlined processes by consolidating orders, minimizing inter-outlet transfers, and providing monthly cost-saving reports to drive operational efficiency.
• Presented monthly cost saving file to provide insights on product pricing and market conditions
• Supervised daily operations,including inventory management and order reconciliation, ensuring seamless logistics and timely deliveries

• Promoted to Restaurant Manager within a year, managing operations, customer service, kitchen, catering, pop-up dinner and events.
• Organized pop-up dinners with Michelin-starred chefs and renowned restaurants like L'Atelier de Joël Robuchon.J’AIME by Jean-Michel Lorain, Cocotte Farm Roast & Winery, and Chef-Kinimo Raphael & Hervé Frerard.
• Expanded catering partnerships with prestigious embassies (Australian, Belgian, Canadian, Colombian), boosting brand visibility and reputation.
• Increased customers loyalty and sales by enhancing team performance, streamlining kitchen operations.
• Built a strong online presence through targeted social media marketing (Line, Facebook, Instagram), increasing engagement and repeat business.
• Maintained the highest standard of ingredient freshness, cleanliness, safety and customer satisfaction