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Ninrat Jampada
Assistant Restaurant Manager
Phuket,Thalang
Summary
Dynamic Assistant Restaurant Manager with proven expertise at Anantara Layan Phuket Resort, enhancing service quality through effective staff training and inventory control. Skilled in problem-solving and team leadership, I consistently elevated customer satisfaction while maintaining high food safety standards and operational efficiency.
Sharp Assistant Restaurant Manager focused on increasing patronage and boosting revenues. Offering exemplary food safety skills and team development skills.
Developed strong leadership and operational skills in fast-paced restaurant setting. Excel in team management and customer service, ensuring high standards and smooth operations. Seeking to transition into new field, leveraging these transferable skills to drive success in different environment.
Professional with strong experience in managing restaurant operations, ensuring high standards and exceptional results. Proven ability to lead teams, adapt to changing needs, and optimize both front and back-of-house efficiency. Expertise in customer service, staff training, and inventory management. Known for fostering collaboration and consistently achieving goals.
Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
14
14
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Assistant Restaurant Manager
Anantara Layan Phuket Resort
12.2016 - Current
- Implemented staff training programs to improve service quality and increase employee knowledge of food safety standards.
- Monitored restaurant operations and adjusted schedules to meet peak customer demand.
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Oversaw inventory control practices, reducing waste and maintaining optimal stock levels.
- Managed team of restaurant staff, maintaining exceptional customer service and quality standards.
- Immediately resolved issues with patrons by employing careful listening and communication skills.
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
- Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
Waitress / Captain Restaurant
Amanpuri
11.2012 - 11.2016
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Answered customers' questions, recommended items, and recorded order information.
- Processed orders and sent to kitchen employees for preparation.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Waitress
The Surin Phuket
06.2012 - 10.2012
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Inspected dishes and utensils for cleanliness.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Waitress
Ayara Kamala Phuket
06.2011 - 05.2012
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Education
High School Diploma -
Satree Phuket School
Phuket 05.2004 - 03.2007
Skills
Staff training and development
Training and mentoring
Customer assistance
Employee scheduling
Performance evaluations
Promotions and events coordination
Hospitality and accommodation
Food and beverage sales
Problem-solving
Team leadership
Problem-solving abilities
Front of house management
Teamwork and collaboration
Customer service
Staff supervision
Employee supervision
Performance improvement
Guest relations
Restaurant operations
Personal Details
Date of birth : 31 July 1989
Nationality : Thai
Gender : Female
Civil status : Single
Address : 238 M.2 Cherngtalay, Thalang, Phuket 83110
Phone : 080 697 8280
Software
Timeline
Assistant Restaurant Manager
Anantara Layan Phuket Resort
12.2016 - Current
Waitress / Captain Restaurant
Amanpuri
11.2012 - 11.2016
Waitress
The Surin Phuket
06.2012 - 10.2012
Waitress
Ayara Kamala Phuket
06.2011 - 05.2012
High School Diploma -
Satree Phuket School
05.2004 - 03.2007
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