Nina Coughlan
"Undergraduate Student In Tourism And Hospitality Management
Summary
With a proven track record at Sripatum University, I excel in delivering exceptional customer service and fostering team collaboration. My experience spans from personal assistance to hosting VVIP events, where I've honed my English proficiency and problem-solving skills, ensuring memorable experiences and seamless service for prestigious clients.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Private Child Caregiver
Coordinator & Child Caregiver for Tongfa, Sangfan
02.2025 - 02.2025
- Coordinated and facilitated the "Tongfa, Sangfan" project, offering children aged 5-6 the opportunity to experience a flight simulation, easing their fear and anxiety about air travel.
- Provided close care and guidance to the children, explaining the flight process in a fun and educational way.
- Ensured a safe and engaging environment, ensuring the children had an enjoyable and memorable experience without fear of flying.
- Fostered a nurturing atmosphere where the children were able to enjoy the experience and build confidence for future travels.
Luxury Service Associate
VIP Service Staff for Private DinnerHermès
09.2024 - 09.2024
- Provided exceptional service for VVIP guests during a private dinner event hosted by Hermès.
- Served each course of the menu, ensuring timely and precise presentation while explaining the details of the dishes to guests.
- Delivered personalized service to ensure the comfort and convenience of the guests, providing an outstanding experience.
- Trained in providing high-level service and handling the needs of high-profile clientele with professionalism and attention to detail.
Luxury Service Associate
VIP Service for Private DinnerLOUIS VUITTON
03.2024 - 03.2024
- Provided exceptional food service and ensured a high standard of care for VIP customers.
- Received rigorous training in customer service, focusing on delivering excellence and satisfaction.
- Assisted VIP clients with special requests, ensuring a seamless and personalized experience.
Customer Service
The STORY 7 The Ultimate LeadershipTool
01.2024 - 01.2024
- Provided assistance to ensure the comfort and convenience of participants in the program.
- Provided information and support to participants throughout the event.
Mc-English
SPU COTH Logo Unveiling Ceremony
11.2023 - 11.2023
- Served as the MC for the SPU COTH logo unveiling event, guiding the flow of the ceremony.
- Explained the meaning and significance of the logo change to the audience throughout the event.
- Ensured smooth execution of the event, keeping it engaging and informative until its conclusion.
Mc-English
SustainableFashion UN
11.2023 - 11.2023
- Served as the MC at the Sustainable Fashion UN event, engaging with an international audience.
- Represented the university's department and explained the Thai Silk Project to foreign delegates at the conference.
- Provided detailed insights on the cultural and sustainable significance of Thai silk to enhance international understanding and collaboration.
Personal Assistant to the Owner
AssistantDean of StudentAffairsSripatum University
10.2023 - 10.2023
- Welcomed and assisted guests visiting Sripatum University, ensuring a positive and professional experience.
- Assisted faculty in teaching courses on personal branding and etiquette.
- Supported lecturers in delivering public speaking lessons, helping students improve their presentation and speaking skills.
Guest Service
Prime Minister's Insurance Awards 2023
09.2023 - 09.2023
- Selected to provide exceptional service and care for VVIP guests during the Prime Minister's Insurance Awards 2023.
- Offered personalized assistance and ensured the comfort and convenience of attendees throughout the event.
- Provided consultations and support to ensure that all guests had a seamless experience.
- Displayed professional conduct and excellent interpersonal skills, honed through rigorous training, to maintain a high standard of service.
Commercial Model
Promotional Photography,Sripatum University
03.2023 - 03.2023
- Selected as the model for promotional photography campaigns to represent Sripatum University.
- Participated in photoshoots for university promotional materials, showcasing campus life and programs.
- Collaborated with the creative team to produce high-quality visual content for marketing and recruitment purposes.
Education
Bachelor of Arts - Airline Business
Sripatum Universitly
Bangkok, Thailand 04.2001 -
Skills
- Customer service
- Problem-solving
- Active listening
- Product knowledge
- Team collaboration
- Follow-up skills
- Technical support
- Team development
- Good personality
- English proficiency
- Smiling and cheerful attitude
- Excellent service
Timeline
Private Child Caregiver
Coordinator & Child Caregiver for Tongfa, Sangfan
02.2025 - 02.2025
Luxury Service Associate
VIP Service Staff for Private DinnerHermès
09.2024 - 09.2024
Luxury Service Associate
VIP Service for Private DinnerLOUIS VUITTON
03.2024 - 03.2024
Customer Service
The STORY 7 The Ultimate LeadershipTool
01.2024 - 01.2024
Mc-English
SPU COTH Logo Unveiling Ceremony
11.2023 - 11.2023
Mc-English
SustainableFashion UN
11.2023 - 11.2023
Personal Assistant to the Owner
AssistantDean of StudentAffairsSripatum University
10.2023 - 10.2023
Guest Service
Prime Minister's Insurance Awards 2023
09.2023 - 09.2023
Commercial Model
Promotional Photography,Sripatum University
03.2023 - 03.2023
Bachelor of Arts - Airline Business
Sripatum Universitly
04.2001 -
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