Nicolette Anne Duncan
Early Years Teacher
Bangkok
Summary
I am a passionate Early Years educator who thrives on fostering a love of learning in young minds. With a background in international education, I endeavor to create a stimulating and multilingual classroom environment where children explore the world through play, songs, stories, and engaging activities. I believe in fostering a child's natural curiosity and celebrate each student's unique journey of discovery.
My goal in life is to achieve success in my work environment and career. I embrace new challenges and am always eager to learn new skills. My strengths include effective communication with people at all levels, working well under pressure, and tackling any task assigned to me. With my personality and drive, I am confident that I will succeed in any task given to me.
Overview
11
11
years of professional experience
Work History
Assistant (temp position)
Humewood Villa Guesthouse
- Pack up the home due to owners selling and relocating, Oversee cleaning, maintenance and general running of home and guesthouse in the absence of the owners
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
House sitter for deceased estate
Private home in Kensington (temp position)
- General upkeep of the entire property until estate was wrapped up
- Managed pet care responsibilities efficiently, guaranteeing the health and well-being of animals under supervision.
- Fed and walked pets, cleaning up after pets indoors and outdoors.
- Communicated with homeowner via phone or text.
- Shopped for groceries for stay and in preparation for homeowner return.
- Safeguarded homeowner valuables, demonstrating responsibility for entrusted belongings while owners were away from their homes.
- Prevented potential security issues by conducting regular perimeter checks and promptly reporting any concerns to homeowners.
Teacher
Hana Christian International Kindergarten
08.2015
- Tutoring conversational English to ages 8-11 individually and in groups, Preparing and delivering lessons, Giving feedback on pupils progress and development, Managing pupil behaviour, Supervising/participating in and organizing extracurricular activities, Participating in department meetings, parent evenings, school training events and English camps
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Supported student physical, mental, and social development using classroom games and activities.
- Graded and evaluated student assignments, papers, and course work.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Incorporated multiple types of teaching strategies into classroom.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
Teacher
Ban Thakae Primary School
01.2015
- Tutoring conversational English to ages 8-11 individually and in groups, Preparing and delivering lessons, Giving feedback on pupils progress and development, Managing pupil behaviour, Supervising/participating in and organizing extracurricular activities, Participating in department meetings, parent evenings, school training events and English camps
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Supported student physical, mental, and social development using classroom games and activities.
- Graded and evaluated student assignments, papers, and course work.
- Mentored new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully.
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
- Organized extracurricular activities such as clubs or field trips that enriched students'' learning experiences outside the traditional classroom setting.
- Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.
- Served on school committees focused on curriculum development, teacher evaluations, or community outreach initiatives to contribute positively to the overall school climate.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
Lead generator
Only Realty
4 2024 - 6 2024
- Cold calling telephonically, Preparation and distribution of marketing material, Updating customers details on CRM system (PropCon), Making appointments for agents with potential sellers
- Generated high-quality leads by researching and identifying potential clients through various online platforms.
- Delivered consistent results by setting achievable goals and working diligently towards achieving them each month.
- Implemented data-driven approaches to identify trends in lead generation efforts, optimizing tactics for better results over time.
- Developed and maintained lasting customer relationships through quick turnaround and strong communication skills.
- Called potential customers from marketing lists and referral programs to engage and discuss personal needs.
- Scheduled sales appointments to discuss products and services and to close qualified leads.
- Utilized advanced search techniques on LinkedIn Sales Navigator to discover key decision-makers within target companies, increasing connection success rates significantly.
- Enhanced lead quality by conducting thorough pre-screening of prospects before forwarding to the sales team.
- Cultivated trust with prospects through consistent follow-up communication and relationship-building tactics, leading to higher conversion rates over time.
- Developed strong rapport with potential clients, fostering long-lasting relationships and repeat business opportunities.
- Established credibility as an industry expert, attending networking events to maintain connections and generate new leads.
- Improved response rates through personalized email templates tailored specifically for each prospect''s needs and interests.
- Expanded the company''s reach into new markets by identifying potential clients in untapped industries, resulting in a more diverse client base and increased revenue opportunities.
- Streamlined lead generation processes by utilizing CRM tools for efficient tracking and management of leads.
- Reached out to prospective customers using effective social media, research skills, and networking events.
- Met or exceeded monthly sales goals by using dynamic interpersonal and tried and true persuasion skills.
- Assisted in refining the sales pitch based on feedback from prospects, resulting in a more persuasive approach when reaching out to potential clients.
- Increased conversion rate with targeted outreach strategies, including email campaigns and cold calling.
- Organized weekly meetings with the sales team to discuss progress, share insights, and update strategies accordingly for maximum efficiency in lead generation efforts.
- Conducted competitive analysis to understand market trends effectively, allowing the company to stay ahead of competitors when generating leads.
Temp assignments as Receptionist as required
Merand Corbett & Associates
08.2020 - 12.2023
- Answering switchboard, Welcoming visitors, Received deliveries, Assist in general where required
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
- Corresponded with clients through email, telephone, or postal mail.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Maintained confidentiality of information regarding clients and company.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Maintained visitor log for entering and leaving facility for security purposes.
PA/Reception/Admin
CSM Consulting Engineers - Centurion
05.2017 - 07.2020
- Answering switchboard, Welcoming visitors, Set up boardroom, Prepare refreshments for meetings, Petty cash, Printing and copying of plans, Attending tender openings, Assist in general where required
- Managed front office operations, ensuring a welcoming environment for clients and visitors alike.
- Prepared mail and packages for shipment, pickup, and courier services to expedite delivery.
- Facilitated seamless communication between departments through effective coordination and scheduling of meetings.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Reduced paperwork backlog by digitizing records and maintaining an organized electronic filing system.
- Maintained accurate inventory levels by regularly updating the tracking system and initiating orders when necessary.
- Contributed to positive team dynamics by collaborating effectively with colleagues on various projects.
- Increased customer satisfaction by promptly addressing inquiries and resolving issues through a proactive approach.
- Assisted in the onboarding process for new employees, providing comprehensive training and guidance as needed.
Teacher
MCTA: RVi Academy Mandalay
01.2014 - 12.2014
- Tutoring conversational English to ages 8-11 individually and in groups, Preparing and delivering lessons, Giving feedback on pupils progress and development, Managing pupil behaviour, Supervising/participating in and organizing extracurricular activities, Participating in department meetings, parent evenings, school training events and English camps
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Supported student physical, mental, and social development using classroom games and activities.
- Graded and evaluated student assignments, papers, and course work.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Participated in parent teacher conference to discuss developments of students and increase support.
- Supported student teachers by mentoring on classroom management, lesson planning, and activity organization.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
- Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
- Planned and implemented integrated lessons to meet national standards.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Registered student progress and attendance on database to enable tracking history and maintain accurate records.
- Mentored new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully.
Teacher
DPE Language Programme (Hanoi, Vietnam)
11.2013 - 12.2013
- Tutoring conversational English to ages 8-11 individually and in groups, Preparing and delivering lessons, Giving feedback on pupils progress and development, Managing pupil behaviour, Supervising/participating in and organizing extracurricular activities, Participating in department meetings, parent evenings, school training events and English camps
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Supported student physical, mental, and social development using classroom games and activities.
- Graded and evaluated student assignments, papers, and course work.
- Integrated cultural awareness into lessons by incorporating diverse perspectives and materials into the curriculum.
- Increased student literacy rates by implementing targeted reading strategies in individualized instruction plans.
- Served on school committees focused on curriculum development, teacher evaluations, or community outreach initiatives to contribute positively to the overall school climate.
- Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.
- Organized extracurricular activities such as clubs or field trips that enriched students'' learning experiences outside the traditional classroom setting.
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
- Registered student progress and attendance on database to enable tracking history and maintain accurate records.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
- Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
- Planned and implemented integrated lessons to meet national standards.
- Mentored new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully.
- Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
- Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
Language Tutor
Smith English School of Languages Rangsit
04.2013 - 07.2013
- Teaching English to students aged 5-8, Delivering lessons through interactive participation, Classroom management
- Served as a mentor and role model by exemplifying the importance of effective communication skills in both personal and professional contexts.
- Demonstrated patience and flexibility when working with students facing challenges in grasping complex language concepts, providing tailored support to ensure success.
- Issued reports updating students, parents and teachers on student progress.
- Responded to email and telephone requests to provide students with specific information.
- Collaborated with teachers, administrators and parents to determine how best to support student success.
- Created personalized lesson plans to meet needs of diverse learners.
- Used variety of teaching methods to successfully help wide range of students.
- Motivated students with accurate feedback and positive reinforcement.
- Led tutoring workshops for groups of students with related tutoring needs.
- Mentored and coached students with focus on developing independence and self-confidence.
- Administered standardized tests to assess student strengths and weaknesses.
- Monitored student progress and provided feedback and support.
- Conducted review sessions to help students prepare for tests.
- Assisted students in preparing for standardized tests or exams involving foreign languages, leading to improved test scores.
- Utilized culturally relevant content to deepen students'' understanding of the target language''s society and customs.
- Enhanced students'' language skills by utilizing interactive activities and multimedia resources.
- Developed personalized lesson plans to cater to individual student needs, resulting in improved language proficiency.
- Evaluated student progress through regular assessments, providing constructive feedback to guide their language development.
- Organized extracurricular activities such as language clubs or study groups for additional practice opportunities outside the classroom setting.
- Employed dynamic teaching techniques such as role-playing scenarios and group exercises to encourage active participation from all students during lessons.
- Established a supportive learning environment that fostered increased confidence in speaking and understanding the target language.
- Expanded students'' vocabulary knowledge by introducing new words related specifically to their interests or career goals.
Education
TEFL
Global Teaching Adventures
04.2001 -
Customer Service Management
Kriton & Associates
2007
Envirosafe - Health & Safety
Safety Associates
Stellenbosch2007
Introduction To Xhosa
Phillip Lewis & Associates
South Africa2002
HIV & AIDS Peer Educators' Course
Cape Town City Council
Cape Town2002
High School Diploma -
Boland College - Strand
04.2001 - 04.1985
Skills
Friendly, Positive Attitude
Teamwork and Collaboration
Computer Skills
Customer Service
ID Number
6307130121083
Linguisticability
English & Afrikaans
Driverslicense
Code 08
Personal Information
- Health: Excellent
- Date of Birth: 07/13/63
- Gender: Female
- Nationality: South African
- Marital Status: Divorced
Languages
English
Proficient
C2
Afrikaans
Proficient
C2
Timeline
Temp assignments as Receptionist as required
Merand Corbett & Associates
08.2020 - 12.2023
PA/Reception/Admin
CSM Consulting Engineers - Centurion
05.2017 - 07.2020
Teacher
Hana Christian International Kindergarten
08.2015
Teacher
Ban Thakae Primary School
01.2015
Teacher
MCTA: RVi Academy Mandalay
01.2014 - 12.2014
Teacher
DPE Language Programme (Hanoi, Vietnam)
11.2013 - 12.2013
Language Tutor
Smith English School of Languages Rangsit
04.2013 - 07.2013
TEFL
Global Teaching Adventures
04.2001 -
High School Diploma -
Boland College - Strand
04.2001 - 04.1985
Assistant (temp position)
Humewood Villa Guesthouse
House sitter for deceased estate
Private home in Kensington (temp position)
Lead generator
Only Realty
4 2024 - 6 2024
Customer Service Management
Kriton & Associates
Envirosafe - Health & Safety
Safety Associates
Introduction To Xhosa
Phillip Lewis & Associates
HIV & AIDS Peer Educators' Course
Cape Town City Council
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