Nichapa Wilaiwas
Project & Logistics Specialist | Executive Assistant | Thai-English Bilingual VA | Remote Ops & Automation
Nonthaburi,12
Summary
Detail-oriented bilingual VA specializing in Supply Chain & Logistics. Adept at managing global suppliers, tracking logistics, and translating technical documents. Experienced in supporting international teams across industries such as construction, interior design, research, and remote project operations. Skilled in material sourcing, shipment tracking (including inter-island logistics), and translating blueprints and technical documentation. Proficient in providing concise vendor and product analysis for decision-ready insights. Actively upskilling in business and AI automation tools to streamline backend workflows.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
7
7
Certificates
2
2
Languages
Work History
Project & Logistics Specialist|Executive Assistant
Multiple Clients
05.2025 - Current
- Support international clients, including companies in construction, building materials, and interior design, by managing full-cycle logistics and procurement operations.
- Responsibilities include coordinating with Thai and international vendors, sourcing construction and décor materials, comparing prices, requesting quotations, and managing delivery schedules - including inter-island shipments.
- Translate technical documents such as blueprints, material specifications, and supplier communications (Thai English).
- Prepare and track Cash Request forms, organize payment receipts, and maintain accurate procurement records for finance and reporting.
- Assist in project coordination by following up on vendor timelines, updating progress reports, and managing shared files using tools like Google Drive, Notion, and ClickUp.
- Provide weekly updates, vendor status summaries, and decision-ready insights to support efficient project execution.
- Conduct in-depth supplier and product research, evaluate cost-effective options, and deliver structured recommendations.
- Ensure precision, clarity, and responsiveness in all communications and documentation.
- Currently upskilling in AI automation tools such as Zapier, Make, and ChatGPT - to streamline backend operations, automate repetitive workflows, and boost overall business efficiency.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Coordinated incoming and outgoing shipments to maintain schedules.
- Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Issued timely and accurate responses to both internal and external inquiries.
- Lead a team responsible for managing imports/exports documentation process ensuring timely and accurate completion of all shipping documents.
- Negotiated contracts with suppliers to secure favorable terms and contribute to overall cost savings.
- Tracked supply, equipment and product inventory quantities to maintain necessary levels.
- Monitored performance of logistics operations to identify areas for improvement.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Implemented systems and procedures for accurate data collection and reporting.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Content Creator & Affiliate Marketing Specialist
Nichavoyage
03.2025 - Current
- Plan, create, and publish short-form video content across TikTok, Instagram Reels, and YouTube Shorts - with a focus on aesthetic lifestyle, wellness, healthy routines, and real product use.
- Specialize in product review storytelling with a soft, natural tone that resonates with audiences while aligning with brand and affiliate goals.
- Handle end-to-end content production: scripting, voiceover (Thai & English), filming, editing, adding overlays/subtitles, and managing a consistent posting schedule.
- Execute visually cohesive video series such as 'daily vlogs,' '7-day recipe routines,' and seasonal product features.
- Integrate affiliate products naturally into content with an emphasis on authenticity and visual appeal.
- Collaborate with TikTok Shop and Shopee Affiliate platforms to select relevant products, optimize product links, and track content performance.
- Fluent in both Thai and English, skilled at writing captions, engaging audiences, and tailoring content formats to platform algorithms for maximum organic reach.
- Boosted brand engagement by creating compelling social media posts and campaigns.
- Optimize website content for SEO, leading to increase in organic traffic and higher visibility in search engine results.
- Enhanced reader engagement with well-researched blog posts, incorporating SEO best practices to improve search rankings.
- Streamlined content production workflow with project management tools, improving team efficiency and reducing time to market for new content pieces.
Livestream Host | Interactive Lifestyle & Entertainment Streaming
Freelance
03.2023 - 02.2025
- Hosted live interactive streams on platforms including Vibie, Tango, and TikTok Live, focusing on lifestyle conversation, light entertainment, and emotional engagement.
- Built and maintained a loyal viewer base through friendly, approachable energy and consistent on-camera presence.
- Managed real-time viewer interactions, answered questions, moderated live chats, and adapted content dynamically to trends and audience mood.
- Specialized in soft-toned, cozy livestreams with a lifestyle feel - creating a sense of connection and positivity.
- Fluent in Thai, with conversational English used for welcoming international viewers.
- Gained hands-on experience in self-presentation, digital communication, and audience retention strategies in competitive livestream platforms.
Founder | Bakery & Beverage Brand
Arthur Bakery
06.2021 - 02.2023
- Built and operated a full-service artisan bakery and beverage brand from the ground up.
- Oversaw all aspects of business operations - from product development and brand identity to supply chain, production, customer service, and digital marketing.
- Crafted and refined a full menu of baked goods including premium cheesecakes, soft cookies, custom birthday cakes, and signature flavored teas.
- Personally developed recipes, performed quality testing, and adjusted based on market feedback to ensure taste, consistency, and product-market fit.
- Designed the brand identity including logo, labels, customer touchpoints, and packaging in a cozy, premium lifestyle aesthetic.
- Selected sustainable, visually cohesive packaging materials aligned with brand values and customer expectations.
- Researched and sourced quality ingredients and packaging from multiple suppliers.
- Managed daily production, packaging, and fulfillment processes - ensuring hygiene, consistency, and on-time delivery even during peak periods.
- Set up and managed multichannel sales via Facebook Page, GrabFood, and LINE MAN.
- Integrated customer order system via LINE Official Account, providing seamless communication and personalized service.
- Created social media content and ran targeted Facebook Ads.
- Planned and executed seasonal campaigns, product launches, and promotions, resulting in high engagement and customer retention.
- Designed and maintained internal systems for inventory management, ingredient planning, cost control, and sales tracking.
- Handled all customer service, invoicing, and daily reporting with attention to accuracy, clarity, and timeliness.
Founder - Hand Sanitizer Brand
Chimingo
03.2020 - 05.2021
- Launched and operated Chimingo, a hand sanitizer brand developed during the early COVID-19 outbreak.
- Managed all aspects of product development, branding, production, packaging, and online distribution - with a strong focus on speed, quality, and customer trust.
- Formulated and tested hand sanitizer formulas in collaboration with local manufacturers.
- Ensured quality standards, alcohol concentration compliance, and skin-friendly ingredients.
- Created the Chimingo brand identity, logo, and product label designs.
- Selected functional, attractive packaging suited for everyday carry and retail display.
- Coordinated production timelines with suppliers and manufacturers.
- Oversaw bottling, labeling, and hygiene compliance during packaging.
- Built Facebook page and online presence for B2C and B2B marketing.
- Managed inquiries, fulfilled orders, and handled customer service personally.
- Ran Facebook Ads and used influencer seeding to boost visibility and credibility.
- Managed supply chain for raw materials and packaging.
- Organized inventory tracking, fulfillment logistics, and customer deliveries.
- Implemented efficient operational processes to optimize productivity and resource allocation.
- Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.
- Negotiated favorable contracts with suppliers, reducing costs while maintaining product quality.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Oversaw financial management activities such as budgeting, forecasting, and cash flow monitoring for improved financial stability.
- Maximized profitability, carefully managing budget allocations and cutting unnecessary expenses.
- Analyzed industry trends and tracked competitor activities to inform decision making.
Public Relations & Administrative Officer
Melody Plus Music School
07.2019 - 02.2020
- Served as the primary point of contact for students and parents at a private music academy.
- Managed front-desk operations, course registrations, and student onboarding.
- Provided personalized course recommendations, coordinated class schedules, and arranged makeup lessons with instructors.
- Maintained accurate student records and tracked attendance.
- Handled tuition invoicing, receipt documentation, and payment follow-ups.
- Responded to inquiries via LINE, phone, and in person with a professional and courteous manner.
- Also supported school PR activities such as event coordination, parent communication, and creating student engagement materials.
- This role strengthened my customer service, administrative coordination, and interpersonal communication skills in a high-trust educational environment.
Receptionist
Greenhouse
Bangkok, Bangkok
07.2018 - 06.2019
- Worked full-time night shifts while attending university, serving as the front-desk receptionist at a busy full-service restaurant.
- Responsible for managing guest arrivals, table reservations, and smooth coordination with waitstaff during late hours.
- Greeted and seated walk-in customers, handled reservation systems, and provided clear information about the menu, promotions, and special requests.
- Maintained a welcoming and organized front-of-house environment, even during peak late-night service.
- Managed booking confirmations, answered guest inquiries over the phone and in person, and ensured efficient communication between guests and service teams.
- Helped resolve minor issues calmly and professionally while maintaining high customer satisfaction.
- This role strengthened my multitasking, communication, and time-management skills under pressure - especially balancing academic responsibilities and night-shift work.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Education
BBA - Business Administration, Operations Management
Kasetsart University
Bangkok, Thailand 05.2015 - 07.2019
Skills
Logistics management
undefinedCertification
Search Engine Optimization (SEO), Squarespace
Timeline
Project & Logistics Specialist|Executive Assistant
Multiple Clients
05.2025 - Current
Content Creator & Affiliate Marketing Specialist
Nichavoyage
03.2025 - Current
Livestream Host | Interactive Lifestyle & Entertainment Streaming
Freelance
03.2023 - 02.2025
Founder | Bakery & Beverage Brand
Arthur Bakery
06.2021 - 02.2023
Founder - Hand Sanitizer Brand
Chimingo
03.2020 - 05.2021
Public Relations & Administrative Officer
Melody Plus Music School
07.2019 - 02.2020
Receptionist
Greenhouse
07.2018 - 06.2019
BBA - Business Administration, Operations Management
Kasetsart University
05.2015 - 07.2019
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