NGUYEN HONG DIEM PHUC
LEADER/ EDUCATOR
Vietnam
Summary
Professional with solid experience and well-prepared for academic endeavors. Demonstrated ability to collaborate effectively within diverse teams and adapt to changing needs seamlessly. Skilled in research, time management, and critical thinking, with strong focus on achieving measurable results. Reliable and driven, bringing proactive approach to all tasks and responsibilities.
Overview
11
11
years of professional experience
10
10
Certifications
1
1
Language
Work History
Graduate Student
Dayeh University
02.2025 - Current
- Followed school and classroom policies, regulations, dress codes, and schedules.
- Collaborated on group projects to complete professional deliverables.
- Organized extracurricular activities to broaden students'' exposure to new skills, experiences, and career paths.
- Enhanced classroom experience by utilizing multimedia presentations and interactive learning tools.
Head of Teacher
HOA HANH PHUC SCHOOL
12.2023 - 08.2024
- Collaborated with colleagues to develop cross-curricular lessons, maximizing student understanding of interconnected concepts.
- Assessed student progress regularly through formative and summative assessments, using data to inform instruction and provide targeted interventions as needed.
- Served as a grade-level representative on school committees, contributing to decisions regarding curriculum development, assessment practices, and school-wide initiatives.
- Established high expectations for student behavior and academic performance, consistently holding all students accountable for meeting these standards.
- Provided timely feedback on student work, offering constructive criticism and praise to motivate continued improvement in both academics and personal growth.
- Led professional development workshops for fellow educators focused on innovative teaching techniques aimed at increasing student engagement levels during lessons.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Developed and implemented classroom routines to address varying student needs.
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
- Fostered student curiosity and interest through creative hands-on activities.
- Helped students explore concepts with engaging, learning-focused activities.
- Created and developed lesson plans to meet students' academic needs.
- Boosted cultural awareness by incorporating children's literature from world cultures.
Teacher Leader
SINGAPORE INTERNATIONAL SCHOOL
03.2019 - 07.2023
- Mentored new teachers, providing guidance on effective instructional strategies and classroom management techniques.
- Organized extracurricular activities to promote student involvement in school events and foster a sense of community among classmates.
- Developed a positive classroom environment by implementing effective classroom management strategies and fostering open communication with students and parents.
- Implemented research-based instructional strategies aimed at improving reading comprehension skills among struggling readers.
- Enhanced students'' critical thinking skills through the use of inquiry-based learning techniques.
- Participated in professional development opportunities, staying current with best practices in education and continuously improving teaching methods.
- Helped students explore concepts with engaging, learning-focused activities.
- Created and developed lesson plans to meet students' academic needs.
- Boosted cultural awareness by incorporating children's literature from world cultures.
Academic Manager
AVEC- English Center
12.2017 - 08.2018
- Played a crucial role in securing grants or other external funding sources to support institutional growth initiatives related to academics specifically.
- Championed academic excellence through the establishment of high-quality standards for teaching, research, and service delivery.
- Spearheaded initiatives to increase student retention rates by implementing effective academic support services.
- Fostered a positive learning environment by promoting diversity, inclusion, and equity among students, faculty, and staff members.
- Organized and participated in various academic conferences, workshops, or seminars to stay current with industry trends and share knowledge with peers.
- Optimized budget allocation for various academic departments, ensuring optimal resource utilization.
- Collaborated with faculty, staff and students to identify and address institutional challenges.
- Coordinated and supervised academic advising activities.
- Increased overall student satisfaction by implementing innovative academic programs and strategies.
Telesales Consultant
APOLLO-English Center
12.2016 - 08.2017
- Contributed to a positive work environment by fostering strong teamwork and maintaining open lines of communication with colleagues.
- Boosted sales revenue by identifying potential leads and converting them into satisfied customers.
- Assisted in the training of new hires, sharing knowledge on company products, services, and telesales best practices.
- Enhanced team performance with effective collaboration, sharing best practices and continuous improvement efforts.
- Utilized time management skills to prioritize tasks and consistently meet or exceed daily call quotas.
- Participated actively in weekly sales meetings to discuss strategies for achieving targets and improving overall team performance.
- Followed up with customers to solicit further sales.
- Overcame objections using friendly, persuasive strategies.
- Implemented upselling techniques to increase revenue and move product.
Teacher Assistant
APOLLO- English Center
01.2015 - 12.2015
- Assisted lead teacher in managing classroom behavior, ensuring a safe and supportive learning environment for all students.
- Assisted lead teacher in the monitoring of student progress and updating required documentation, ensuring accurate records for each learner.
- Supervised students during lunch breaks, recess, field trips, and other school-related events, maintaining a positive atmosphere conducive to learning.
- Provided one-on-one tutoring support outside of regular school hours for students requiring additional assistance with coursework or test preparation.
Consultant
Japanese Center
08.2014 - 12.2014
- Collected, arranged, and input information into database system.
- Delivered comprehensive reports and presentations to stakeholders, providing insights and actionable recommendations for business improvement.
Education
Master of Arts - English Applied Linguistics And TESOL
DAYEH UNIVERSITY
Taiwan 04.2001 -
Bachelor of Arts - Early Childhood Care And Education
THU DAU MOT UNIVERSITY
Binh Duong 04.2001 -
Bachelor of Arts - Educational Leadership And Management
THU DAU MOT UNIVERSITY
Binh Duong 04.2001 -
Skills
Leadership
Education Management
Community Development
Digital Technologies
Inclusive Education
Classroom Research
Teacher Training
Project Management
Curriculum Development
Student Assessment
Communication Skills
Team Collaboration
Certification
Community Development Project certificate in Ha Noi
Timeline
Teacher observation for learning and the British Council's CPD Framework for teachers
06-2025
Inclusive classrooms
06-2025
Classroom research
06-2025
Integrating digital technologies
06-2025
Graduate Student
Dayeh University
02.2025 - Current
Southeast Asian School Leadership Program
02-2024
Head of Teacher
HOA HANH PHUC SCHOOL
12.2023 - 08.2024
School Innovation for Future Teaching and Learning in the AI and Digital Era: Best Practices in Southeast Asia
09-2023
Head of Preschool (MOET)
09-2023
Interactive Learning in the classroom
07-2023
Leadership Tranining in Outward Bound
08-2020
Teacher Leader
SINGAPORE INTERNATIONAL SCHOOL
03.2019 - 07.2023
Community Development Project certificate in Ha Noi
08-2018
Academic Manager
AVEC- English Center
12.2017 - 08.2018
Telesales Consultant
APOLLO-English Center
12.2016 - 08.2017
Teacher Assistant
APOLLO- English Center
01.2015 - 12.2015
Consultant
Japanese Center
08.2014 - 12.2014
Master of Arts - English Applied Linguistics And TESOL
DAYEH UNIVERSITY
04.2001 -
Bachelor of Arts - Early Childhood Care And Education
THU DAU MOT UNIVERSITY
04.2001 -
Bachelor of Arts - Educational Leadership And Management
THU DAU MOT UNIVERSITY
04.2001 -