As part of my role, I am responsible for pivotal tasks within the organization:
Facilitating the recruitment and onboarding process, making informed decisions on hiring suitable candidates while overseeing payroll documentation.
Handle the entire payroll cycle, from calculating wages and deductions to distributing payments via electronic transfer or checks. Additionally, I maintain thorough records of hours worked, overtime, leave accruals, and other relevant data to facilitate precise payroll processing.
Managing communication channels effectively by promptly handling phone calls, emails, and personal interactions with clients, ensuring their needs are met with professionalism and clarity.
Demonstrating empathy and maintaining composure when addressing customer concerns and complaints, striving to achieve swift resolutions to uphold client satisfaction.
Monitoring and maintaining inventory levels to ensure adequate stock availability, thereby supporting operational efficiency and meeting customer demand effectively.