Summary
Overview
Work History
Education
Skills
Timeline
Generic
NATTHAPHON BORANMUL

NATTHAPHON BORANMUL

FIELD SERVICE ENGINEER.

Summary

Energetic Field Service Engineer with 8-year background performing OCME machine repairs, installations and troubleshooting. Committed to providing optimum service support through phone and site visits. Proficient in investigating and troubleshooting common problems and providing efficient, courteous and professional repair services.

Top strengths . Planning, problem-solving and communication. Skills in maintaining high customer satisfaction, providing technical support.

Overview

7
7
years of professional experience
2
2
Languages

Work History

Fied Service Enineer.

OCME PACIFIC
11.2016 - Current
  • Conducted regular equipment inspections, identifying potential issues before they escalated into costly repairs or downtime events.
  • Consulted with clients on best practices for equipment use, contributing to improved longevity and operational efficiency.
  • Enhanced customer satisfaction with prompt and efficient troubleshooting of complex technical issues.
  • Effectively prioritized competing demands from multiple clients while maintaining high standards of quality in all completed work assignments.

Education

Bachelor of Science - Electronics Technology

UDON THANI RAJABHAT UNIVERSITY
Udon Thani, Thailand
04.2001 -

Skills

    Customer Service

    Computer software repair

    Service Documentation

    Service Contracts

    Service Contracts

    Troubleshooting and repair

    Software Installation

    Performance Testing

    Equipment Installation

    Hardware Installation

    Preventive Maintenance

    Remote Support

    Work Order Management

    Preparing Work Orders

    Documentation

    Network configuration

    Mechanical Troubleshooting

    Technical Support

    Mechanical Engineering

    Electrical Engineering

    Problem-solving abilities

    Timeline

    Fied Service Enineer.

    OCME PACIFIC
    11.2016 - Current

    Bachelor of Science - Electronics Technology

    UDON THANI RAJABHAT UNIVERSITY
    04.2001 -

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    NATTHAPHON BORANMULFIELD SERVICE ENGINEER.