Nattaya Srisamosorn
Manager
Bangkok
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
26
26
years of professional experience
40
40
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Operations Manager
Teera Group (THAILAND) Company Limited
02.2024 - 08.2024
- Collaborated with executive leadership on strategic planning initiatives to drive business growth.
- Improved overall productivity with the introduction of innovative process improvement initiatives.
- Led workforce expansion efforts, recruiting top talent and establishing high-performance team aligned with company goals.
- Spearheaded operational improvements, leading to streamlined processes and enhanced efficiency across departments.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Manager of Operation
Active Lifestyle (Thailand) Co, LTD
05.2019 - 04.2023
- Investigated issues impacting organizational operations and service delivery to understand root causes, prepare detailed reports, and recommend corrective actions.
- Attended conventions to represent the organization, gather information, and help build new partnerships.
- Set up business contracts, obtained signatures, and processed paperwork.
- Monitored staff performance, and developed improvement plans.
- Sourced vendors and suppliers for business needs, and negotiated terms for optimum service delivery.
- Oversaw the work of administrative staff supporting overall operations
- Increased customer satisfaction by actively addressing concerns and ensuring timely resolutions.
- Managed vendor relationships, negotiating contracts for maximum value and efficiency.
Financial Planning Consultant
Wealth Path
03.2012 - 06.2019
- Consulted with clients to assess and meet short- and long-term financial goals.
- Identified client financial goals and risk tolerance to recommend insurance and investment products.
- Counseled clients on financial matters and provided recommendations for investment opportunities, products, and services based on client needs and asset availability.
- Developed and deepened relationships with new and existing clients.
- Prepared income projections and investment reports for clients to view income, balance sheets, and determine investment strategies.
English Translator
UNESCO Southeast Asia
01.2012 - 03.2012
- Obtained information on appropriate terms, phrases and words from specialist dictionaries.
- Translated live recordings in real-time with accuracy and composure.
- Adapted existing translations to meet style guidelines.
Purchase
Marriott International
04.1999 - 03.2001
- Conducted market research to determine appropriate pricing.
- Facilitated efficient purchasing and resource availability through monitoring and oversight of all company inventory.
- Progressed through various purchasing, warehousing, and leadership roles.
- Sourced new vendors for purchasing needs.
- Negotiated new and existing agreements, or statements of work of the greatest complexity, including requests for information, requests for proposal, and reverse auction generation and facilitation.
- Located and vetted vendors, established good relationships, and negotiated contract
- Assembled and prepared a new purchase order contract folder, with all related documentation.
- Monitored weekly, monthly, and quarterly achievement goals.
- Built a competitive bidding environment with a broad range of suppliers.
manager of operation
Gasho of Japan
06.1998 - 04.1999
- Oversaw work of administrative staff supporting theoperations and facilitated key cross-functional collaboration.
- Recruited and hired staff for organizational vacancies, and enforced consistent policies across the workforce.
- Sourced vendors and suppliers for business needs, and negotiated terms for optimum service delivery.
- Supervised supply purchases, management, and tracking in line with budgetary requirements.
- Modeled business processes to identify strengths, weaknesses, and opportunities for improvement.
- Managed organizational resources to meet administrative and operational needs while adhering to budgetary guidelines and meeting quality and schedule demands.
- Turned corporate mandates into actionable directives for mid- and low-level staff.
- Investigated issues impacting organizational operations and service delivery to understand root causes, prepare detailed reports, and recommend corrective actions.
- Directed the daily operation of the business and flexed with changing demands to consistently meet objectives.
- Monitored staff performance, and developed improvement plans.
- Coordinated strategic plans for administrative services management and optimization to best use available resources.
Freelance Behavioral Analyst
Freelancer
02.2012 - I currently work here
- Conducted root cause analysis to formulate countermeasures to behavioral mistakes and improve self awarness.
- Educated users on automation systems and features to reduce work time and oneself to achieve quality results.
- Delivered clear, actionable observations and offered targeted recommendations for personal and relationship improvement.
Education
GED -
Mahidol University
Bangkok, Thailand 04.2001 - 12.2015
High School Diploma -
St. Joseph's Convent School
Bangkok, Thailand 05.1990 - 05.2009
Associate of Science - Hospitality Management
University of Denver
Denver, CO, USA 06.1994 - 05.1997
BBA - Business Administration
Lewis Clark State College
Lewiston, ID, USA 03.1991 - 06.1994
Skills
Customer relationship building
General office administration
Customer assistance
Team coordination
Problem-solving
Process improvement
Staff management
Operations monitoring
Workflow optimization
Employee motivation
Certification
Family Mental Health : Couple Counseling License
Languages
6,C2
Timeline
Operations Manager
Teera Group (THAILAND) Company Limited
02.2024 - 08.2024
Manager of Operation
Active Lifestyle (Thailand) Co, LTD
05.2019 - 04.2023
Financial Planning Consultant
Wealth Path
03.2012 - 06.2019
Freelance Behavioral Analyst
Freelancer
02.2012 - I currently work here
English Translator
UNESCO Southeast Asia
01.2012 - 03.2012
GED -
Mahidol University
04.2001 - 12.2015
Purchase
Marriott International
04.1999 - 03.2001
manager of operation
Gasho of Japan
06.1998 - 04.1999
Associate of Science - Hospitality Management
University of Denver
06.1994 - 05.1997
BBA - Business Administration
Lewis Clark State College
03.1991 - 06.1994
High School Diploma -
St. Joseph's Convent School
05.1990 - 05.2009