Nattawut Pamaithong
Senior Associate Specialist Administrator
Bangkok
Summary
Dynamic Senior Associate Specialist Administrator at Kyndryl with a proven track record in troubleshooting and systems analysis. Expert in resolving complex technical issues while fostering team collaboration and mentoring peers. Enhanced system efficiency through proactive maintenance and strategic risk management, ensuring optimal performance and client satisfaction.
Overview
6
6
years of professional experience
2
2
Certifications
3
3
Languages
Work History
Senior Associate Specialist Administrator
Kyndryl
11.2018 - 12.2024
- Trained and supported team members, maintaining culture of collaboration.
- Collaborated with cross-functional teams to drive successful completion of complex projects within deadlines.
- Mentored and associates, fostering professional growth and helping them reach their full potential.
- Consistently maintained strong relationships with clients, ensuring clear communication and timely updates on project progress.
- Effectively managed multiple competing priorities while maintaining focus on delivering exceptional results for clients and the organization.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Resolved complex technical issues through effective problem-solving techniques and root cause analysis.
- Provided expert support for end-users, ensuring optimal system performance and user satisfaction.
- Reduced downtime for critical systems through proactive monitoring and maintenance tasks.
- Improved system efficiency by implementing and optimizing hardware and software components.
- Completed software updates and assessed security patches for optimized computer use.
- Collaborated with other departments to facilitate successful project completion.
Education
B.S. ICT -
Sripatum University
Bangkok 04.2001 -
Skills
Troubleshooting
Systems analysis
Risk management
Hardware and software installation
Technical analysis
Incident management
Programming
Analytical thinking
Scripting languages
Task prioritization
Team collaboration
Fast learning
Certification
Vmware VCP
Timeline
Nutanix NCI
12-2024
Vmware VCP
12-2023
Senior Associate Specialist Administrator
Kyndryl
11.2018 - 12.2024
B.S. ICT -
Sripatum University
04.2001 -