Nattapon Muangdej
Bangkok
Summary
Experienced professional seeking opportunities in logistics, transportation, or supply chain sectors to leverage technical and analytical skills for the benefit of the company. Multitasker with strong ability to prioritize tasks and proven track record of dependability, goal orientation, and teamwork. Known for friendliness, inspiration, and support while maintaining focus on achieving collective objectives.
Overview
11
11
years of professional experience
Work History
Operation Manager
Lanna TM Logistic
11.2024 - Current
- Led and managed the Central Control Dispatching (CCD) team to oversee daily operations, including route monitoring, hub & DC client communication, and volume growth solutions
- Ensured all routes adhered to Service Level Agreements (SLA) and optimized performance
- Collaborated with hub & DC teams to ensure full truckloads and proper first-in, first-out handling of parcels
- Monitored team performance to ensure the safe and timely delivery of parcels to hubs and DCs
- Enhanced the capabilities of the CCD team by fostering an understanding of each product and service category.
Central Control Dispatching Manager
Flash Express
03.2022 - 10.2023
- Developed and managed strategic plans for the logistics platform, ensuring alignment with customer needs and company standards
- Coordinated with relevant teams to ensure efficient, accurate, timely, and cost-effective service delivery
- Organized and managed the company's fleet of vehicles, conducting regular inspections and evaluations to ensure compliance with standards
- Established and maintained strong relationships across all logistics processes
- Led the vendor acquisition process, ensuring high quality, competitive pricing, and on-time delivery from internal and external suppliers
- Explored new supply sources and technologies to secure a diverse and reliable supplier base
- Maintained strong relationships with vendors, suppliers, and customers, negotiating pricing, timelines, and other terms
- Proactively supported business operations by driving sales initiatives, setting targets, scheduling tasks, and continuously improving logistics processes
- Researched, analyzed, and assessed policy options, strategies, projects, and sourcing alternatives
- Prepared comprehensive performance reports for management review
- Supported the Operations Team by facilitating communication between the management team and other departments
- Collaborated with the board to plan and set both short- and long-term goals, aligning with the management team's values and mission.
Central Control Dispatching Deputy Manager
Flash Express
01.2019 - 01.2021
- Planned and monitored employee work to ensure compliance with departmental SOPs
- Reviewed and supported the work of the Operations and Improvement Teams
- Planned manpower allocation for each shift and managed holiday schedules to align with daily workload
- Monitored daily operational issues, assisted in resolving problems, and identified areas for improvement
- Reviewed and gathered key factors impacting department KPIs
- Designed daily report templates covering cost per parcel, KPI performance, capacity, and delivery outsourcing
- Archived main and extra truck usage statistics to forecast truck requirements for upcoming customer campaigns
- Coordinated with newly opened stores, conducting surveys to assess customer needs and truck preparation conditions
- Collected work-related issues and submitted feedback to the Product Team to improve overall team performance
- Tracked KPIs and costs, providing regular reports to hubs and distribution centers (DC)
- Analyzed parcel costs based on dimensions and weight to optimize pricing strategies
- Conducted in-depth analysis of factors affecting customer satisfaction and timely parcel delivery
- Developed analytical solutions that provided actionable insights into consumer behavior, supporting DC, hub, sales, and overall corporate growth
- Implemented data-driven initiatives to enhance profitability and reduce cost per parcel
- Developed and planned services tailored for Business-to-Business (B2B) customers
- Planned and monitored parcel volume trends to align with customer demand and truck availability.
Purchase and Logistics
Sri Trang Rubber and Plantation
01.2014 - 01.2019
- Developed a supply chain model by collecting relevant data, analyzing production costs, optimizing operational processes, and providing employee training
- Created and implemented purchasing strategies, focusing on enhancing supplier relationships, contract negotiations, pricing, and lead times
- Collaborated with production control to effectively manage inventory levels
- Monitored the maintenance of office equipment, manufacturing machinery, and company assets
- Ensured adherence to quality standards and specifications for all purchases
- Forecasted logistics and purchasing costs, and managed budget estimations
- Trained and provided consultation on the usage of enterprise resource planning (ERP) systems
- Developed Work Instructions (WI) for the Purchasing and Logistics Department
- Established inventory warehouses and rubber nursery hubs, optimizing operational efficiency and capacity
- Coordinated and managed the storage and delivery of goods to warehouses
- Analyzed end-to-end costs from order placement to final delivery of goods
- Implemented follow-up plans to ensure timely delivery of goods
- Created price lists by evaluating oil prices and transportation costs for various vehicle types
- Tracked key performance indicators (KPIs), including on-time delivery, delivery volume, delivery time, number of shipments, damaged shipments, and construction-related complaints.
Education
Bachelor of Agricultural Economic -
Chiang Mai University
Skills
Leadership Skill
Timeline
Operation Manager
Lanna TM Logistic
11.2024 - Current
Central Control Dispatching Manager
Flash Express
03.2022 - 10.2023
Central Control Dispatching Deputy Manager
Flash Express
01.2019 - 01.2021
Purchase and Logistics
Sri Trang Rubber and Plantation
01.2014 - 01.2019
Bachelor of Agricultural Economic -
Chiang Mai University
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