Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic
Nattanan Prommokhak

Nattanan Prommokhak

Samurtprakan

Summary

I have over 10 years' experience working in the Restaurant and Lobby Lounge at high-end restaurants and 5-Star hotels. I pride myself on always delivering quality, efficient service, and creating happy customers. I enjoy working with people. I am always punctual, and possess excellent personal management skills.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Restaurant Supervisor

Topgolf Megacity
09.2022 - 02.2025


- Supervise Daily Operations – Oversee the restaurant’s daily activities to ensure smooth operations and excellent customer service.

- Manage Staff – Train, schedule, and supervise restaurant staff, ensuring they adhere to company policies and service standards.

- Ensure Customer Satisfaction – Address customer inquiries and complaints professionally to maintain high service quality.

- Improve Service Quality – Continuously seek ways to enhance guest experience and optimize restaurant performance.

• Manage Reservations & Seating Arrangements – Handle customer and VIP reservations, ensuring seamless coordination.

• Create & Optimize Floor Plans – Design seating layouts for restaurants and event spaces to maximize capacity and guest experience.

• Coordinate with Event Teams – Work with production teams, vendors, and staff to align floor plans with event requirements.

• Ensure Smooth Guest Flow – Oversee check-in processes and crowd control to enhance guest comfort and safety.

Restaurant Supervisor

The standard Hua Hin
03.2022 - 09.2022

Assistant Shop Manager

Wine Pro
10.2021 - 02.2022
  • Company Overview: Hua Hin Branch
  • Customer service and sales
  • Inform customer about products and assess customer needs
  • Maintain shop merchandising and overall operation
  • Stock control and replenishment
  • Supervise POS and cashier transactions
  • Assist shop manager in operation's requirement
  • Hua Hin Branch

Bartender Captain @ Lobby Bar

ANA ANAN Resort and Villa Pattaya
12.2019 - 07.2020

Waitress

X2 Pattaya Oceanphere
01.2019 - 12.2019


  • Pre-Opening Team

Bartendy

Novotel Hotel & Resorts Suvarnabhumi Airport
01.2011 - 03.2017

Waitress

King Power Entertainment
11.2006 - 05.2010

Education

Higher Diploma in Hotel And Hospitality Services, -

Chiang Rai Vocational College
03.2005

Skills

  • Team management
  • Reservation handling
  • Work schedule creation
  • Staff training
  • Operational reporting
  • Guest issue resolution

Certification

  • 5 Years Exemplary Service, Loyalty Accor Hotels, 01/01/16
  • REMY MARTIN Training Course Remy Cointreau International, 12/01/15
  • Letter of Appreciation 'YOU'RE THE BEST OF US', 11/01/14
  • Espresso Excellence and Cappuccino Excellence, 01/01/13
  • Food & Beverages Service Language Course, 03/01/11
  • English Training, 12/01/07

References

Kittaneth Thavornsakcharoen

Head of Opration

081-9057337


Thamakorn Thammatthanyathorn

F&B Manager

094-5954252

Timeline

Restaurant Supervisor

Topgolf Megacity
09.2022 - 02.2025

Restaurant Supervisor

The standard Hua Hin
03.2022 - 09.2022

Assistant Shop Manager

Wine Pro
10.2021 - 02.2022

Bartender Captain @ Lobby Bar

ANA ANAN Resort and Villa Pattaya
12.2019 - 07.2020

Waitress

X2 Pattaya Oceanphere
01.2019 - 12.2019

Bartendy

Novotel Hotel & Resorts Suvarnabhumi Airport
01.2011 - 03.2017

Waitress

King Power Entertainment
11.2006 - 05.2010

Higher Diploma in Hotel And Hospitality Services, -

Chiang Rai Vocational College
Nattanan Prommokhak