Summary
Overview
Work History
Education
Skills
Timeline
Generic
Nattakan Teppitak

Nattakan Teppitak

Sales And Customer Service Executive
Bangkok

Summary

With over a decade of experience in dynamic, multicultural environments, I have developed a strong capacity for strategic multitasking, high-level management, and delivering service excellence with integrity. This diverse background has sharpened my ability to assess priorities with clarity and make timely, impactful decisions—skills that are essential in driving efficiency and achieving organizational goals.

Overview

18
18
years of professional experience

Work History

Sales Executive

Hygeia Healthcare
04.2023 - 08.2025

Job Descriptions:

- Assist international clients in arranging their healthcare (surgery).
- Provide information to clients by call and e-mail regarding to plastic surgery.
- Build and manage relationship with key clients
- Coordinate with hospitals and travel partners
- Handle telephone calls from overseas
Qualifications:

SPA Receptionist and Marketing

Sydney City Thai Massage and Spa
05.2019 - 01.2023
  • Greet all guests and shop members with welcoming manner
  • Provide nice courteous service, adequate information of programs and facility by telephone and e-mail
  • Making reservation for services and programs for members.
  • Operate cash register, cheque including online payment by the opening/ closing procedure
  • Writing report to Manager for the sales summary, complain, fraud and scam payment
  • Ordering stock
  • Main Achievements
  • Has been promoted to Receptionist Level 3 : Rewarded by Gift, Bonus and increased wages

MARKETING MANAGER

George Brown College
06.2018 - 10.2018
  • Making new relationship with education agents focus in Asia Market
  • Provide all information of college to local and international agents
  • Making advertisement eg. local newspaper, magazine
  • Doing agent agreement and review contracts
  • Organize promotional events, Education Fir and other marketing venues to promote college courses and facilities
  • Main Achievements
  • Achieved semester Enrolment Target which was set by The Director for 2 semesters before college was suspended in September 2018 (Rewarded by Bonus and Incentive )

MARKETING EXECUTIVE

Business Institute of Australia
02.2015 - 04.2018
  • Making new relationship, develop and maintain high end relationship and give the good co-operation between education agents and college
  • Provide all information of college to local and international education agents
  • Doing agents agreement and review contracts
  • Screen all student applications from agents to ensure that meet all strict criteria, approved by my name and process to Student Administration Manager
  • Organize promotional events, Education Fair and other marketing channels to promote college courses and facilities
  • Monitor competitor , doing market research to develop services
  • Making initiatives and projects to develop courses with trainers
  • Provide all Marketing Report to Director
  • Organize marketing meeting
  • Main Achievements
  • Rewarded to promote from Marketing Manager to Marketing Executive in 2016
  • Awarded for excellent Marketing of 2016 : Trophy and Bonus
  • Awarded for Excellent Marketing of 2017 : Trophy and Bonus
  • Achieved all Enrolment Target every semester for 4 years : Bonus and Incentive

GENERAL MANAGER

VR Thai Magazine
11.2010 - 12.2014
  • Doing staff meeting, briefing all information
  • Create content briefs with editor and deputy editor
  • Work closely with all other departments; Fashion Shooting Team, Sales and Marketing Team, Graphic Designers, Finance Team and Editor
  • Supervise all staffs to make the work process on time including set the deadline and tracking performances
  • Assis Sales Team to get new sponsor for the advertising, maintain good relationship with clients
  • Go out on field to do interview in some contents
  • Writing some contents
  • Editing and proof reading article
  • Manage and monitor delivery channel for hard copy of magazine
  • Main Achievements
  • Staff of the year 2011
  • Promoted from Marketing Manager to General Manager in 2012

CUSTOMER SERVICE/ SALE SUPPORT

Philip Morris Trading Thailand
10.2007 - 07.2010
  • Work closely with Sales Team to give good co-operate and support for sale order
  • Provide Sale Volume report
  • Maintain good relationship with sales and customers (Whole sellers eg. PTT, Bangchak, Esso)
  • Key in data to provide stock for wholesalers.
  • Assis Key Account Team in Marketing Strategy and Services
  • Doing stock checking with Out-bound Department

Education

Advanced Diploma - Project Management

WARWICK INSTITUTE OF AUSTRALIA
Sydney
01.2019

Advanced Diploma - Marketing

WARWICK INSTITUTE OF AUSTRALIA
Sydney
01.2017

Diploma - Digital Media

CENTRAL COLLEGE AUSTRALIA
Sydney
01.2014

Bachelor of Arts - Faculty of Management Science

SILPAKORN UNIVERSITY
Thailand
01.2005

Skills

  • Proficient in skill acquisition

  • Proficient multi-tasking abilities

  • Customer service coordination

  • Collaborative team member

Timeline

Sales Executive

Hygeia Healthcare
04.2023 - 08.2025

SPA Receptionist and Marketing

Sydney City Thai Massage and Spa
05.2019 - 01.2023

MARKETING MANAGER

George Brown College
06.2018 - 10.2018

MARKETING EXECUTIVE

Business Institute of Australia
02.2015 - 04.2018

GENERAL MANAGER

VR Thai Magazine
11.2010 - 12.2014

CUSTOMER SERVICE/ SALE SUPPORT

Philip Morris Trading Thailand
10.2007 - 07.2010

Advanced Diploma - Project Management

WARWICK INSTITUTE OF AUSTRALIA

Advanced Diploma - Marketing

WARWICK INSTITUTE OF AUSTRALIA

Diploma - Digital Media

CENTRAL COLLEGE AUSTRALIA

Bachelor of Arts - Faculty of Management Science

SILPAKORN UNIVERSITY
Nattakan TeppitakSales And Customer Service Executive