Natenamthip Nokyai
Senior Key Account Manager
Samutprakarn
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
7
7
years of professional experience
19
19
years of post-secondary education
1
1
Language
Work History
Senior Key Account Manager
Shopee (Thailand) Co., Ltd.
Bangkok
12.2021 - Current
- Achieved or exceeded company-defined sales quotas.
- Informed customers of promotions to increase sales productivity and volume.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Conduct first call to confirm 30+ sellers willingness, reviews and screening to join our campaign on time.
- Hit and exceeded paid ad adoption KPIs by 100% for the first months by working here as a employee of December 2021 January, and September in 2022.
- Achieved top performers SME by KPIs 50% with 372 order/seller of Batch: Dec-Jan 2022.
- Exceeded company target with 428 order/seller of DDay 5.5 May, 2022
Receptionist Manager
Jones Lang LaSalle Limited onsite (Amazon web service)
Bangkok
01.2019 - 11.2021
- Answering the calls
- Physical check and ensure the equipment function in meeting rooms and conference facilities are working normal condition
- Provide guidance and support to end users on how to questions and usage for application.
- Log and monitor all service request and tracking closure are accurate and most up to date inventory stock update, training room usage for each events, additional air-condition request etc.
- To ensure all issue/assistance needed from the end users in remediation with appropriated timeline.
- Provided building pass card and car packing card for the new employee and any request.
Receptionist & General Admin
B.Grimm Power (Laem Chabang) 1 Ltd.
Bangkok
06.2015 - 12.2018
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Managed multiple tasks and met time-sensitive deadlines.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
Education
MBA - Pharmaceutical Marketing And Management
PhranakhonRajabhat University, Thailand
Thailand 02.2013 - 02.2018
High School Diploma -
WatKhemapirataram
Nonthaburi, Thailand 02.2004 - 02.2009
High School Diploma -
Ratchawatvitaya School
629/1 Thanon Nakhon Chaisi Rd, Thanon Nakhon Chai 01.1995 - 01.2004
Skills
Consultative selling
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Key Account Manager
Shopee (Thailand) Co., Ltd.
12.2021 - Current
Receptionist Manager
Jones Lang LaSalle Limited onsite (Amazon web service)
01.2019 - 11.2021
Receptionist & General Admin
B.Grimm Power (Laem Chabang) 1 Ltd.
06.2015 - 12.2018
MBA - Pharmaceutical Marketing And Management
PhranakhonRajabhat University, Thailand
02.2013 - 02.2018
High School Diploma -
WatKhemapirataram
02.2004 - 02.2009
High School Diploma -
Ratchawatvitaya School
01.1995 - 01.2004
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