Natcharee Nithipatpinyo

Ferring Pharmaceuticals (Thailand) Co., Ltd.
HR & Admin Manager | Jul 2022 – Present

Recruitment & Onboarding

• Manage full-cycle recruitment across multiple functions, aligning with global HR strategy and local needs.
• Conduct job postings, screening, interviews, and deliver hiring recommendations in collaboration with HRBP and hiring managers.
• Utilize LinkedIn and other sourcing tools to attract high-potential passive candidates.
• Lead onboarding process to ensure seamless integration of new hires; deliver orientation to communicate company culture and expectations.

Payroll & Compensation

• Ensure timely and accurate payroll processing by coordinating Workday data (leave, OT, resignation, etc.) with the regional payroll team (Safeguard).
• Coordinate merit increases, bonuses, and incentive payments with HRBP, maintaining payroll confidentiality and accuracy.
• Reduced payroll error rate by 100% by implementing a robust validation process and designing a standardized Payroll SOP.
• Provide clear payroll communications to stakeholders and support managers and employees on compensation matters.
• Ensure full compliance with Thai labor law and internal audit standards.

Learning & Development

• Organize and support internal and global training programs, managing logistics and materials.
• Maintain employee development records and progress tracking through Ferring Dialogue.
• Collaborate with HRBP to assess training needs and support implementation of global L&D initiatives.
• Foster continuous learning and innovation in HR practices to enhance employee experience.

HR Operations

• Maintain and update organizational data in HRIS (Workday), ensuring data integrity and security.
• Generate HR reports and support external market surveys and benchmarking exercises.
• Draft and implement HR policies, SOPs, and service level agreements (SLAs) to drive operational excellence.
• Manage vendor selection and contract renewals.
• Ensure compliance with internal SOPs and all Thai employment regulations.
• Provide HR consultation to managers on workforce planning and employee engagement strategies.

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes
• Assess administrative team performance and provide coaching and guidance to ensure maximum efficiency to perform high quality of work with delivering best service quality, accuracy, response time the request to internal and external customers.
• Design, develop, implement, and maintain the Standard Operation Procedure (SOP) for promotional and educational activities to promote operation excellence in the company.
• Partner with commercial team to make a continuously improvement in the work process.
• Consulting with the compliance and legal department and advising commercial team on compliance matters.
• Developing and providing employee training on compliance policies, practices, and reporting systems.
• Verifying the completeness and accuracy of a document for all sales & MKT activities in assigned territories (Laos, Cambodia & Myanmar).
• Executive Assistant to Business Unit 2006-2015
• Support all administration processes of the sponsorship for marketing events both in-country and oversea starting from collecting participants name lists, submission & process all payment through closing HCC life system.
• Support marketing/sales team expense including prepares expense reports, process invoices, maintains financial and expense records.
• Work with finance team to ensure all payments to customer have been done on time.
• Prepare documents for accruing every month/ quarter/year end
• Prepare documents for tender/bidding, pricing, and listing.

• Responsible for managing the database of client information and financial statement
• Typing the financial statements, letters, and minutes of meeting
• Co-ordinates with clients and arrange for Chart Audit