Narumon Thaweekhun

Key Responsibilities:

Sales & Marketing Support:

• Collaborated with local teams across Southeast Asia to support sales and marketing initiatives.

• Managed end-to-end order processing in SAP for customers across SE Asia markets, ensuring accuracy and timely delivery.

• Coordinated with sales and marketing teams to localize and distribute promotional materials (digital and physical), brochures, and catalogues for campaigns and events.

• Supported lead generation and customer engagement efforts by sending demo codes, digital trials, and follow-up communications to qualified leads.

• Supported event logistics and execution, including booth setup, display materials and onsite coordination for events, conferences, and education webinars.

• Maintained and updated school and customer data in internal CRM and reporting systems for campaign tracking and analysis.

• Built and maintained strong relationships with key stakeholders such as distributors, partners, schools, universities, and teachers, providing timely support and resources aligned with sales and marketing campaigns.

• Handled customer inquiries including quotations, stock availability, order status, and claims resolution to maintain high customer satisfaction.

Office & Administrative Support:

• Liaised with HR on staff insurance matters and with accounting on expense claims, vendor payments, and invoicing processes.

• Oversaw vendor communications for office lease and asset management, ensuring smooth day-to-day operations.