I've worked in the airline industry for 8 years, as a Purser for 5 years, and have learned how to manage, lead, and work in an international environment.
I currently have a new and challenging opportunity as a key account in the cosmetic and beauty care industry.
Clarifying and managing each client's request or objective will support in ensuring that the project's requirements are met on time and within budget.
In just one year, more than 20 products received awards, achieving the goal.
Assistant supervisor for UK clients
Account: The body shop, Primark, Super drug, Sainsbury’s
Main Responsibilities
· Handling costing & pricing proposal.
· Managing project deliverables in line with the project plan ensuring the project is delivered as committed.
· Resolving cross-functional issues at project level.
· Assessing project issues and identifying solutions to meet productivity, quality and customer goals.
· Producing consolidated reports to the Project Board, including milestone summary, key issues, risks, benefits, summary of costs incurred.
· Reviews project activities for compliance with procedures and standards.
My new product developed for Primark account.
Retinol eye gel, Hyaluronic acid cream, AHA/PHA toner, Squalene cleanser
Tiger glass serum, Caffeine eye serum, Squalene facial oil, Multi peptide serum, Matrix serum, SPF30 serum moisturizing serum drop, Niacinamide powder, Tranexamic serum, Polyglutamic serum, Triple acid facial peel, Primark skincare gift set, Ceramide moisturizer, Ceramide toner, Ceramide serums, Tinted moisturizer (Cosmopolitan reward) ect.
Main Responsibilities
• Lead, direct and coordinate the activities of the cabin crew.
• To communicate any safety concerns to the captain, pilot and ground staff.
• Supervise overall in-flight service and service presentation consistent with in-flight standard.
• Responsible for crew service & safety briefing, allocate duties to cabin crew for each flight.
• Addressing complaints and resolving problems and Completing flight reports after
the flight.
• Responsible for training class, special course or activities assigned by company
• Related to company benefits remuneration.
• Evaluate cabin crew during probation period.
Main Responsibilities
• Responsible for the comfort and security of passenger in-flight.
• Perform customer-service duties and deliver first aid in the event of a medical incident.
• Curriculum and access to training.
Experiences from Cabin Crew
• To meet and handle emotional peoples.
• Problem solving skill in emergency situation.
• To build as a team working.
Main Responsibilities
· To coordinate with Chinese officer who working in Thailand (Chinese language ).
· To Coordinate between Huawei team (Thai Team) and customer for providing project deliverables.
· Working with team members in the field or on site who have project issues.
· Take assistant with project manager to communicate with clients to identify and define project details i.e. plan, deliverables and pre-requisite in telecommunication industry.
· Helping with the documentation of each phase of the project, as well as making summary reports that will be presented to the organization’s management team.
· Conclude minutes of meeting after met with external and internal parties.
Relationship management
Teamwork and collaboration
Customer engagement
Problem-solving abilities
Team leadership
Multitasking
Business development