NARUEMON LEYANON
88/11 Nattawara Mansion Room 411 Ladkrabang 20/2 Ladkrabang Road Ladkrabang, Bangkok , 10520, Thaila
Summary
Proven ability to adapt to diverse situations and effectively solve problems. Strong coordination skills facilitate quick collaboration with team members. Rapid learner with a commitment to continuous improvement and skill development.
Overview
9
9
years of professional experience
Work History
Ground Operation
Thaivietjet Air
03.2023 - Current
- Coordinate with GHA and relevant departments to assist passengers in cases of flight delays, cancellations, or other disruptions.
- Coordinate with VIP Lounge to facilitate and provide services for special passengers (CIP, VIP, and SKYBOSS).
- Manage and respond to emails, and handle telephone communications professionally and efficiently.
- Coordinate and follow up with relevant departments to ensure operations are conducted in accordance with company standards and timelines.
CS : Seller Center
Kerry Express, Bangkok
02.2022 - 02.2023
- Assisted customers with product follow-ups.
Coordinated with teams to ensure efficient communication.
Collected daily shipping data for operational insights.
General staff
Office of the Narcotics Control Board, Bangkok
12.2020 - 12.2021
- Assisted in gathering information on suspected individuals.
- Compiled reports for management using Word or Excel.
- Supported data collection efforts for investigations.
Suvarnabhumi Airport Service
Office of the Narcotics Control Board, Bangkok
05.2018 - 11.2020
- Assisted foreign passengers with visa and health control permit checks prior to immigration procedures.
- Verified passenger passports and assessed eligibility for priority lane access.
Thai Airways, Commercial and Interline Management,
Thai airways international office, Bangkok
05.2017 - 05.2018
- Assisted in gathering data on code share performance monthly.
- Supported comparisons between this year and last year's data.
- Facilitated the creation of presentations to display findings.
Education
Bachelor of Arts - Communication Arts
Bachelor of Arts, Ubon Ratchathani Rajabhat Univer
Ubon Ratchathani01-2017
Mathematics-Science Programme.
High school diploma, Luknamhanwarinchamrab school,
Ubon Ratchathani01-2013
Skills
- Customer service
- Flight operations
- Passenger assistance
- Conflict resolution
Timeline
Ground Operation
Thaivietjet Air
03.2023 - Current
CS : Seller Center
Kerry Express, Bangkok
02.2022 - 02.2023
General staff
Office of the Narcotics Control Board, Bangkok
12.2020 - 12.2021
Suvarnabhumi Airport Service
Office of the Narcotics Control Board, Bangkok
05.2018 - 11.2020
Thai Airways, Commercial and Interline Management,
Thai airways international office, Bangkok
05.2017 - 05.2018
Bachelor of Arts - Communication Arts
Bachelor of Arts, Ubon Ratchathani Rajabhat Univer
Mathematics-Science Programme.
High school diploma, Luknamhanwarinchamrab school,