AutoCAD
Narongchai Thongnak
Project Technical Engineer
Bangkok
Summary
Dynamic Project Technical Engineer with a proven track record at HIKVISION IOT (THAILAND) CO., LTD., excelling in project management and expert problem-solving. Enhanced customer satisfaction through effective technical support and training, while delivering complex projects on time. Strong team collaboration skills fostered successful cross-functional teamwork and conflict resolution.
Overview
11
11
years of professional experience
1
1
Certification
1
1
Language
Work History
Project Technical Engineer
HIKVISION IOT (THAILAND) CO., LTD.
10.2020 - Current
- Developed comprehensive documentation, such as user guides, instruction manuals, technical guidance, and training materials, to facilitate smooth handovers at the conclusion of each project phase.
- Facilitated strong team collaboration through effective meeting management, open communication channels, and timely resolution of conflicts or issues.
- Enhanced customer satisfaction by resolving complex technical issues promptly and effectively.
- Provided technical support in both on-site and telephone consultations. (CCTV, Access Control, IoT, Network Switch, Turnstile, ANPR, Barrier Gate, Face Recognition, etc.)
- Provided training to personnel struggling with technological tools and systems, project completion training and SI, and customer training to improve their ability to use Hikvision devices and software.
- Identified technical risks within managed projects.
- Delivered complex projects on time by leveraging advanced project planning tools and techniques. Monitored and tracked project progress to support timely completion.
Facility Engineer
Honda R&D Southeast Asia Co., Ltd.
02.2015 - 02.2020
- Reduced maintenance costs for the company by establishing preventive maintenance programs.
- Lead and collaborated with cross-functional teams to complete complex facility projects on time and within budget. (Ex: Energy saving project , Machine Installation , New Building project , etc)
- Conducted root cause analysis for recurring issues, devising long-term solutions to prevent future occurrences.
- Managed contractors effectively, ensuring timely completion of facility-related projects while minimizing disruptions to daily operations.
- Take care of various systems in the building and machinery room such as electrical systems, air conditioning systems, wastewater treatment systems, and fire alarm systems, CCTV, Access Control.
Project Engineer
Thonburi Automotive Assembly Plant Co., Ltd.
05.2014 - 01.2015
- Provided technical expertise throughout all phases of the project, ensuring accurate execution of designs and specifications.
- Maintained records for each project and engineering discipline.
- Monitored installation of materials and equipment for compliance with drawings and specifications.
- Completed construction tasks while providing safe working conditions, staying on budget and meeting project deadlines.
- Manage and control various construction projects in the Mercedes -Benz automobile production line.
Education
No Degree - PMBOK Guide 7
Upskill Center
Bangkok 04.2001 -
MBA - Business Innovation
Thammasat University
Bangkok 04.2001 -
Bachelor of Engineering - Electrical Engineering
King Mongkut's Institute of Technology Ladkrabang
Bangkok 04.2001 -
Skills
Technical support
Project management proficiency
Expert problem solving
Team collaboration and communication
IoT device management
Technical&Solution training
Software
Hikcentral Professional , CCTV
Python
Microsoft Office
Microsoft Project
Jira
Certification
License for Professional Practice -Associate Electrical Engineer (Power)
Timeline
Project Technical Engineer
HIKVISION IOT (THAILAND) CO., LTD.
10.2020 - Current
License for Professional Practice -Associate Electrical Engineer (Power)
02-2020
Facility Engineer
Honda R&D Southeast Asia Co., Ltd.
02.2015 - 02.2020
Project Engineer
Thonburi Automotive Assembly Plant Co., Ltd.
05.2014 - 01.2015
No Degree - PMBOK Guide 7
Upskill Center
04.2001 -
MBA - Business Innovation
Thammasat University
04.2001 -
Bachelor of Engineering - Electrical Engineering
King Mongkut's Institute of Technology Ladkrabang
04.2001 -
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