Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Narin Pingmoon

Narin Pingmoon

Bangkok,Thailand

Summary

Dynamic Sales Assistant Manager at Charoen Cable By C-Connect with a proven track record in client relationship management and sales negotiation. Achieved a remarkable 77% customer retention rate while consistently exceeding sales targets. Skilled in leveraging CRM systems to enhance client engagement and resolve issues effectively, fostering loyalty and repeat business.

Overview

6
6
years of professional experience

Work History

Sales Assistant Manager

Charoen Cable By C-Connect
Bangkok , Thailand
03.2023 - Current
  • Developed and implemented sales plans, consistently exceeding quarterly targets.
  • Scheduled and conducted client
  • appointments, effectively closing sales and maintaining client satisfaction.
  • Proactively engaged with existing clients.
  • fostering loyalty and securing repeat business.
  • Effectively handled customer complaints and provided prompt solutions.
  • Achieved 77% customer retention rate, demonstrating strong client relationship management.
  • Converted 70% of potential customers to choose the company's services.

Property Management Executive

Property Scout
Bangkok , Thailand
12.2021 - 03.2023

PProvided comprehensive end-to-end customer service throughout contract durations, ensuring client satisfaction.

Effectively addressed and resolved client issues, demonstrating strong

oroblem-solving abilities.

Managed lease agreements and handled all aspects of residential documents for international clients.

Leveraged CRM system to schedule

appointments and manage client

communication.

Built and maintained strong relationships with both property owners and tenants, focusing on premium client needs.

Customer Service Executive

Origin Property
Bangkok , Thailand
03.2021 - 11.2021

Managed operations at Origin Property, preparing daily and weekly reports for the company.

Tracked progress of customer modifications and provided regular updates.

Supervised and inspected work of technicians and contractors.

Provided updates to supervisors, customers, and the company.

Handled repair requests and after-sales service.

Coordinated with international

customers to provide updates on repair progress.

Inspected internal construction work and directed contractors to ensure compliance with specifications.

Ensured client satisfaction with after-sales services.

Collaborated with the Origin Sales Team to facilitate unit sales.

Sales Support

Modern Condo
Bangkok , Thailand
06.2019 - 03.2021

Prepared and managed daily and weekly summary reports for supervisors.

Provided regular updates on progress and iob details to customers.

Collaborated with other teams to resolve customer issues.

Tracked defect reports and monitored customer progress.

Inspected and ensured room readiness for customers.

Processed defect transactions for both domestic and international customers.

Provided sales service support.

Processed customer repair requests.

Education

High School Diploma -

Lopburi Technology College
Lopburi

BBA - Faculty of International Business Administration M

Thonburi University
Bangkok

Skills

Sales and Negotiation: Proven ability to close deals and negotiate favorable terms

Client Relationship Management: Building rapport and trust with clients to foster long-term relationships

Property Management: Understanding of property transactions, leases, and client needs

Communication and Interpersonal Skills: Excellent written and verbal

communication, with the ability to build rapport with diverse clients

Problem-Solving and Conflict Resolution:Addressing client concerns and resolving issues effectively

Market Analysis and Research: Ability to understand market trends and identify opportunities

CRM Management: Experience using CRM systems for client management and scheduling

Languages

Thai
First Language
English
Upper Intermediate (B2)
B2

Timeline

Sales Assistant Manager

Charoen Cable By C-Connect
03.2023 - Current

Property Management Executive

Property Scout
12.2021 - 03.2023

Customer Service Executive

Origin Property
03.2021 - 11.2021

Sales Support

Modern Condo
06.2019 - 03.2021

High School Diploma -

Lopburi Technology College

BBA - Faculty of International Business Administration M

Thonburi University
Narin Pingmoon