

Dynamic Sales Assistant Manager at Charoen Cable By C-Connect with a proven track record in client relationship management and sales negotiation. Achieved a remarkable 77% customer retention rate while consistently exceeding sales targets. Skilled in leveraging CRM systems to enhance client engagement and resolve issues effectively, fostering loyalty and repeat business.
PProvided comprehensive end-to-end customer service throughout contract durations, ensuring client satisfaction.
Effectively addressed and resolved client issues, demonstrating strong
oroblem-solving abilities.
Managed lease agreements and handled all aspects of residential documents for international clients.
Leveraged CRM system to schedule
appointments and manage client
communication.
Built and maintained strong relationships with both property owners and tenants, focusing on premium client needs.
Managed operations at Origin Property, preparing daily and weekly reports for the company.
Tracked progress of customer modifications and provided regular updates.
Supervised and inspected work of technicians and contractors.
Provided updates to supervisors, customers, and the company.
Handled repair requests and after-sales service.
Coordinated with international
customers to provide updates on repair progress.
Inspected internal construction work and directed contractors to ensure compliance with specifications.
Ensured client satisfaction with after-sales services.
Collaborated with the Origin Sales Team to facilitate unit sales.
Prepared and managed daily and weekly summary reports for supervisors.
Provided regular updates on progress and iob details to customers.
Collaborated with other teams to resolve customer issues.
Tracked defect reports and monitored customer progress.
Inspected and ensured room readiness for customers.
Processed defect transactions for both domestic and international customers.
Provided sales service support.
Processed customer repair requests.
Sales and Negotiation: Proven ability to close deals and negotiate favorable terms
Client Relationship Management: Building rapport and trust with clients to foster long-term relationships
Property Management: Understanding of property transactions, leases, and client needs
Communication and Interpersonal Skills: Excellent written and verbal
communication, with the ability to build rapport with diverse clients
Problem-Solving and Conflict Resolution:Addressing client concerns and resolving issues effectively
Market Analysis and Research: Ability to understand market trends and identify opportunities
CRM Management: Experience using CRM systems for client management and scheduling