Summary
Overview
Work History
Education
Skills
Timeline
Generic

Naphaschaya Pumaneratkul

TikTok Regional Client Solutions Manager
Bangkok

Summary

Dynamic Client Solutions Manager with 9+ years in digital marketing and a strong TikTok Ads professional consistently surpassing revenue targets through data-driven strategies and innovative product adoption. Expert in client success, performance analysis, and tailored digital solutions.

Overview

9
9
years of professional experience
5
5
years of post-secondary education
2
2
Languages

Work History

Regional Client Solutions Manager

TikTok
Bangkok, Bangkok
01.2025 - 05.2025
  • Drove revenue growth by driving product adoption through test-and-learn programme and tailoring solutions to the app client across Indonesia, Thailand, and Vietnam
  • Improved measurable KPI by co-hosting bi-weekly performance reviews, delivering customized, strategic recommendations
  • Leveraged Brand Lift, Unified Lift, and other measurement tools to quantify impact and optimize campaign tactics

Achievements: 42% revenue growth YoY in Q1 2025

Client Solutions Manager (Automotive & SuperApp)

TikTok
01.2023 - 12.2024
  • Designed tailored strategic pillars for automotive and food-delivery app clients, helping them cut CPL/CPQL and CPA/ROAS with innovative TikTok products.
  • Worked hand-in-hand with sales and product teams to launch initiatives and lead quarterly business reviews , turning raw data into practical next steps.
  • Employed Brand Lift, Conversion Lift, Ad Affectiveness & Store Visit studies to validate impact and refine tactics
  • Maintained data hygiene and a live CST dashboard for accurate, real-time tracking

Achievement: 42% YoY revenue growth in 2024, highest revenue share amongst SEA countries during 2024

Digital Account Manager (SMB)

TikTok
09.2021 - 12.2022
  • Oversaw 60+ SMB clients, aiding business goals and driving team revenue growth
  • Enhanced ad performance through tailored solutions, boosting CPA, ROAS, and ROI
  • Developed a sales performance dashboard, improving team productivity
  • Established a tiering program, standardising client treatment and ensuring revenue growth

Achievements: Consistently exceeded revenue targets throughout 2022.

Performance Marketing Manager

JD Central
08.2018 - 07.2020
  • Boosted key metrics via cross-functional collaboration, and revamped online marketing funnel
  • Created a performance dashboard to streamline optimization
  • Led a team of 4, managing a quarterly budget of >$600k

Achievements: Achieved a 60% QoQ decrease in CPI, 2X QoQ decrease in CPO, 1.5X QoQ increase in CVR, and 2X revenue growth from 2018 to 2019.

Customer Success Manager

G-Able Group
01.2018 - 08.2018
  • Spearheaded analytical initiatives to optimise Google and Facebook ad performance, specialising in real estate and airline industries

Achievements: Generated 34X Return on Ad Spend for a key airline client and captured 98% of Google Search ad impressions.

Partnership Campaign Manager

G-Able Group
08.2017 - 01.2018
  • Developed and implemented lead generation strategies for online co-marketing campaigns partnering with Microsoft, Cisco, Dell EMC and HPE

Achievements: 52% growth in Marketing Development Fund QoQ, 3X website traffic growth for co-marketing pages MoM

Marketing Associate (Campaign)

Shopee
01.2017 - 07.2017
  • Planned and prepared materials for Facebook and Search Ads campaigns
  • Managed product nomination process on Seller Centre

Marketing Analyst (Campaign)

Shopee
03.2016 - 12.2016
  • Developed and executed promotional marketing campaigns i.e. editorial, app banners and noti, and social platforms

Education

Master of Science - Management - GPA: 3.5

Lund University
Lund, Sweden
09.2020 - 06.2021

Bachelor of Arts - Communication Arts (Advertising) - GPA: 3.64

Chulalongkorn University
Bangkok
05.2011 - 06.2015

Skills

Digital Marketing

TikTok Ads

Google Ads

Facebook Ads

Apple Search Ads

Retargeting Ads

Display & Video Ads 360

Google Analytics

AppsFlyer

App Notification

Email Marketing

Data Analysis

Account Management

Sales

Timeline

Regional Client Solutions Manager

TikTok
01.2025 - 05.2025

Client Solutions Manager (Automotive & SuperApp)

TikTok
01.2023 - 12.2024

Digital Account Manager (SMB)

TikTok
09.2021 - 12.2022

Master of Science - Management - GPA: 3.5

Lund University
09.2020 - 06.2021

Performance Marketing Manager

JD Central
08.2018 - 07.2020

Customer Success Manager

G-Able Group
01.2018 - 08.2018

Partnership Campaign Manager

G-Able Group
08.2017 - 01.2018

Marketing Associate (Campaign)

Shopee
01.2017 - 07.2017

Marketing Analyst (Campaign)

Shopee
03.2016 - 12.2016

Bachelor of Arts - Communication Arts (Advertising) - GPA: 3.64

Chulalongkorn University
05.2011 - 06.2015
Naphaschaya PumaneratkulTikTok Regional Client Solutions Manager