Napawan Komesmalai
Business Owner
Bangkok
Summary
Dynamic entrepreneur and former Business Owner at Pinpina Company Limited, adept in business development and customer service. Leveraged market insights and strategic partnerships to significantly boost revenue, demonstrating exceptional problem-solving aptitude and negotiation skills. Achieved sustainable growth through innovative marketing strategies and meticulous financial management, enhancing client satisfaction and brand engagement. Motivated business professional bringing 11 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating, and supporting staff members.
Overview
16
16
years of professional experience
9
9
years of post-secondary education
Work History
Business Owner
Pinpina Company Limited
10.2013 - Current
- Consulted with customers to assess needs and propose optimal solutions.
- Established strong customer relationships through excellent communication and attentive service.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Achieved consistent growth in annual revenue through strategic planning and execution of sales initiatives.
- Expanded market reach with targeted marketing campaigns and strategic partnerships.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Prepared bank deposits and handled business sales, returns, and transaction reports.
- Boosted revenue by identifying new business opportunities and diversifying product offerings.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Increased client satisfaction by implementing innovative business strategies and streamlining processes.
- Secured long-term sustainability of the business through prudent financial management practices such as cash flow optimization, cost control, and strategic investments.
- Ensured compliance with all relevant regulations by staying current on industry requirements and implementing necessary changes in operations.
- Trained and motivated employees to perform daily business functions.
Marketing Manager
Lee Enterprise Co.,ltd
01.2011 - 09.2013
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Utilized market trends and target audience statistics to effectively and appropriately market products.
- Boosted sales performance through the creation of engaging promotional materials and targeted advertising strategies.
- Increased brand awareness by developing and implementing strategic marketing campaigns.
- Managed social media accounts for optimal audience engagement and increased online presence.
- Coordinated with design and media teams to develop high-quality creative assets.
- Created and managed social media campaigns to increase brand engagement.
Interior Designer
Kupple Co.,ltd
01.2009 - 01.2011
- Designed floor plans, elevations, 3D perspective views, and material boards for review and presentation.
- Developed comprehensive design concepts through sketches, renderings, and 3D models.
- Developed space planning concepts, color palette selections, and textile presentations.
- Conducted site visits and meetings with clients to gather necessary information for successful project execution.
- Selected and sourced materials, furniture, and accessories for aesthetically pleasing spaces.
- Developed key client relationships, providing design solutions that met needs and budgets without compromising quality or design intent.
- Balanced aesthetics with functionality by choosing appropriate materials, finishes, and furnishings that met client needs.
Product Development Manager
Citizen of Nowhere
Bangkok, Bangkok
01.2014 - Current
- Improved internal collaboration between departments such as engineering, design, manufacturing, marketing using effective communication strategies.
- Oversaw development of more than 10 new products each year.
- Enhanced product development processes by streamlining workflows and improving communication between departments.
- Conducted market research to understand customer needs and identify potential opportunities.
- Increased customer satisfaction with product quality by implementing rigorous testing protocols and addressing issues promptly.
- Distinguished product issues and gathered information on customer experiences.
- Reviewed product development budgets, expenditures and research.
- Identified opportunities for new products and improvements to existing products to increase sales.
- Implemented continuous improvement initiatives, identifying areas for growth and refining existing processes to enhance efficiency.
- Managed product launches by creating plans and coordinating with marketing teams to maximize promotional reach.
- Directed concept design, feature definitions and production support.
- Coordinated with suppliers and vendors to negotiate contracts, ensuring cost-effective sourcing for materials and components.
- Developed long-term product roadmaps, aligning business objectives with customer needs and market trends.
Education
Master of Science - Retail Marketing
Chulalongkorn University
Bangkok 01.2009 - 01.2011
Bachelor of Arts - Industrial Design
Chulalongkorn University
Bangkok, Thailand 05.2002 - 05.2007
High School Diploma -
Triam Udom Suksa School
Bangkok 05.1999 - 05.2001
Skills
Languages
Thai
Native language
English
Upper intermediate
B2
Chinese (Mandarin)
Beginner
A1
German
Beginner
A1
Timeline
Product Development Manager
Citizen of Nowhere
01.2014 - Current
Business Owner
Pinpina Company Limited
10.2013 - Current
Marketing Manager
Lee Enterprise Co.,ltd
01.2011 - 09.2013
Interior Designer
Kupple Co.,ltd
01.2009 - 01.2011
Master of Science - Retail Marketing
Chulalongkorn University
01.2009 - 01.2011
Bachelor of Arts - Industrial Design
Chulalongkorn University
05.2002 - 05.2007
High School Diploma -
Triam Udom Suksa School
05.1999 - 05.2001
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